Overview
- Reveals powerful techniques for changing employee's behaviour
- Revised and updated edition to reflect the changes in workplace dynamics
- Additional multimedia content accessible in browser or via SN More Media App
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About this book
An important part of every manager's job is changing people's behavior: improving someone’s performance, helping them better manage relationships with colleagues, or sometimes even stopping them doing something. Yet, despite the fact that changing people's behavior is such a fundamental skill for managers, there is little in the way of systematic support for them to go about it.
This book changes that, revealing simple but powerful techniques for changing behavior that experts from a range of disciplines have been using for years. Drawing upon proven methods from psychology, psychotherapy, and behavioural economics, it presents a comprehensive toolkit that managers can use to improve the performance of staff and address some of the most common challenges they face.
With a new foreword and three new chapters, this revised edition expands on the original by showing how organisations and leaders have used the techniques presented in it, how these methods have becomeeven more relevant in the post-pandemic world, and how it has been applied the broader challenge of workplace culture change. Finally, supplementary videos add detail to this new content, with examples and explanations presented by the authors.
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Keywords
Table of contents (14 chapters)
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Front Matter
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Back Matter
Authors and Affiliations
About the authors
Shlomo Ben-Hur is an organizational psychologist and Professor of Leadership and Organizational Behavior at the IMD business school in Switzerland. He has more than 20 years of corporate experience in senior executive positions including Vice President of Leadership Development and Learning for the BP Group, and Chief Learning Officer for DaimlerChrysler Services.
Bibliographic Information
Book Title: Changing Employee Behavior
Book Subtitle: How to Drive Performance by Bringing out the Best in People
Authors: Nik Kinley, Shlomo Ben-Hur
DOI: https://doi.org/10.1007/978-3-031-29340-5
Publisher: Palgrave Macmillan Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2023
Hardcover ISBN: 978-3-031-29339-9Published: 15 July 2023
Softcover ISBN: 978-3-031-29342-9Due: 15 August 2023
eBook ISBN: 978-3-031-29340-5Published: 14 July 2023
Edition Number: 2
Number of Pages: XXIII, 265
Number of Illustrations: 54 b/w illustrations
Topics: Business Strategy/Leadership, Management, Organization, Corporate Communication/Public Relations, Coaching