Entrepreneurs, Managers, and Leaders

1. Front Matter

   Pages i-x

   PDF

2. Introduction

   1. Introduction

      • Anthony J. Mayo, Nitin Nohria, Mark Rennella

      Pages 1-16

3. The Entrepreneurs

   1. Front Matter

      Pages 17-20

      PDF

   2. The Guggenheims: Promoting Aviation in America

      • Anthony J. Mayo, Nitin Nohria, Mark Rennella

      Pages 21-39

   3. Juan Trippe’s Early Entrepreneurial Efforts

      • Anthony J. Mayo, Nitin Nohria, Mark Rennella

      Pages 41-60

   4. C. E. Woolman and Delta Air Lines

      • Anthony J. Mayo, Nitin Nohria, Mark Rennella

      Pages 61-80

4. The Managers

   1. Front Matter

      Pages 81-84

      PDF

   2. Juan Trippe and the Growth of International Air Travel

      • Anthony J. Mayo, Nitin Nohria, Mark Rennella

      Pages 85-105

   3. C. R. Smith and American Airlines

      • Anthony J. Mayo, Nitin Nohria, Mark Rennella

      Pages 107-128

   4. William “Pat” Patterson and United Air Lines

      • Anthony J. Mayo, Nitin Nohria, Mark Rennella

      Pages 129-148

5. The Leaders

   1. Front Matter

      Pages 149-153

      PDF

   2. Herb Kelleher at Southwest Airlines

      • Anthony J. Mayo, Nitin Nohria, Mark Rennella

      Pages 155-172

   3. Gordon Bethune’s Revival of Continental Airlines

      • Anthony J. Mayo, Nitin Nohria, Mark Rennella

      Pages 173-190

   4. Epilogue

      • Anthony J. Mayo, Nitin Nohria, Mark Rennella

      Pages 191-196

6. Back Matter

   Pages 197-248

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This book reveals how leadership evolves through the story of the American airline industry across the 20th century. Entrepreneurs dominate the industry's early history, but as the industry evolved a new breed of managers emerged who built a dominant business model that enabled their companies to grow dramatically.

• business
• business model
• entrepreneur
• growth
• leadership
• Manager

"An excellent read. Important lessons and insights from some of the key pioneers and innovators in the U.S. airline industry. Practitioners, airline managers, and students of the industry should find this book to bequite relevant." - Mark Diamond, SH&E International Air Transport Consultancy

"Having the right business model for the right context is a key to business success - but business leaders can also shape this. The complex interaction between leaders and their organizations is demonstrated with authority in this novel and empirically rich study of the turbulent one-hundred year history of the American airline industry." - Geoffrey Jones, Isidor Straus Professor of Business History, Harvard Business School

ANTHONY J. MAYO is the Thomas S. Murphy Distinguished Research Fellow and Director of the HBS Leadership Initiative.
 
NITIN NOHRIA is Richard P. Chapman Professor of Business Administration and Senior Associate Dean and Director of Faculty Development at the Harvard Business School, USA.
 
MARK RENELLA is the author of The Boston Cosmopolitans: International Travel and American Arts and Letters (Palgrave MacMillan, 2008).

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