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1. Which of the following is not a key dimension of the ‘Big Five’ model of personality?
   1.   ?    conscientiousness
   2.   ?    agreeableness
   3.   ?    neuroticism
   4.   ?    openness
   5.   ?    narcissism
   6.   ?    extroversion
2. The __________ approach to understanding personality emphasizes the development of personality through people interaction with their social environment that provides learning experiences.
   1.   ?    Psycho-dynamic
   2.   ?    Freudian
   3.   ?    Social-cognitive
   4.   ?    Phenomenological
   5.   ?    Expectancy
3. Individuals with an internal locus of control are more likely to:
   1.   ?    Believe life outcomes depend on their own efforts
   2.   ?    Be more satisfied with their jobs
   3.   ?    Believe life outcomes are largely under personal control
   4.   ?    Has no influence upon behaviour
   5.   ?    All of the above
4. Techniques used to create reliable personality tests include:
   1.   ?    Being clear about what your asking
   2.   ?    Using measures that have proved their reliability in personality research
   3.   ?    Asking about things relevant to respondents
   4.   ?    All of the above
5. Our ability to perceive depends upon:
   1.   ?    receiving, organizing, interpreting
   2.   ?    learning, reflecting, memorizing
   3.   ?    receiving, organizing, learning
   4.   ?    receiving, learning, transmitting
   5.   ?    all of the above
6. Characteristics of the situation that influence accuracy of perceptions are which of the following?
   1.   ?    timing
   2.   ?    other people
   3.   ?    climate
   4.   ?    a and b above
   5.   ?    a, b and c above
7. ___________knowledge is ordered and can be communicated between people. ___________ knowledge refers to information that cannot easily be codified and communicated between people.
   1.   ?    Formal, informal
   2.   ?    Formal, explicit
   3.   ?    Explicit, informal
   4.   ?    Explicit, tacit
   5.   ?    Common, explicit
8. ___________learning recognizes that adults should be encouraged and given the opportunity to learn.
   1.   ?    Lifelong
   2.   ?    Informal
   3.   ?    Formal
   4.   ?    Transformational
   5.   ?    Reflexive
9. Social learning theorists explain human learning through:
   1.   ?    reciprocal process
   2.   ?    observation
   3.   ?    modelling
   4.   ?    interaction between internal processes and external social context
   5.   ?    all of the above
10. Which of the following is not associated with cognitive approach to learning:
    1.   ?    observing practices
    2.   ?    feedback
    3.   ?    dialoguing
    4.   ?    reframing
    5.   ?    positive reinforcement
11. David Kolb the following approach to adult learning:
    1.   ?    Transformational learning
    2.   ?    Experiential cycle of learning
    3.   ?    Social learning
    4.   ?    Self-directed learning
    5.   ?    Formal learning
12. Theories of work motivation deal with:
    1.   ?    The intensity and persistence with which people engage in actions
    2.   ?    The amount of effort that people put into the activities they perform
    3.   ?    The choices people make regarding what they will and will not do
    4.   ?    a and b above
    5.   ?    a, b and c above
13. ERG theory states:
    1.   ?    Three categories of needs are adequate for understanding human motivation
    2.   ?    People may move down, as well as up, the hierarchy of the model
    3.   ?    More than one set of needs can be activated at the same time
    4.   ?    All of the above
    5.   ?    a and b above
14. In order for the outcome to influence a person’s motivation:
    1.   ?    The outcome must have a strong positive valence
    2.   ?    The outcome must have a high E >> P expectancy
    3.   ?    The person must perceive the outcome as being contingent upon effective performance
    4.   ?    a and c above
    5.   ?    a, b and c above
15. The concept of valence in expectancy theory refers to:
    1.   ?    subordinate satisfaction
    2.   ?    past satisfaction
    3.   ?    anticipated satisfaction
    4.   ?    actual satisfaction
    5.   ?    all of the above
16. Work ____________ refers to the meaning that individuals’ give to paid work, and the relative importance and functions they assign to work within their lives.
    1.   ?    orientation
    2.   ?    motivation
    3.   ?    satisfaction
    4.   ?    culture
    5.   ?    ethic
17. Human Rights legislation:
    1.   ?    is oriented to equal pay for equal work in most countries
    2.   ?    is important but not applicable to the workplace in most countries
    3.   ?    is concerned with broader forms of discrimination than simply equal pay for equal work
    4.   ?    is a legal framework only available in Northern European countries
       none of the above
18. Gender inequities in organizations are:
    1.   ?    wide-spread in most countries
    2.   ?    have health effects on women
    3.   ?    are based on stereotypes
    4.   ?    have real material effects
    5.   ?    all of the above
19. The phenomenon of disability is:
    socially constructed
    
    1.   ?    affects only a small number of people in each country
    2.   ?    primarily an issue of support for mobility
    3.   ?    have difficulty developing the skills that are useful to organizations
    4.   ?    none of the above
20. According to research in this text, social class:
    1.   ?    is over examined in the literature
    2.   ?    is under examined in the literature
    3.   ?    does not affect organizational behaviour
    4.   ?    is a separate phenomenon that does not affect other social characteristics
    5.   ?    all of the above