To help you relate OB to the real world, additional case studies are available to support selected chapters from the book. Chapter and page references are provided for each case study so that you can easily find the corresponding material in the text.
As well as the case studies for these selected chapters, a further case study entitled ‘The civil service department’ is available, which addresses topics covered in Chapters 4, 12 and 13 (see the table below).
Click on the links below to access each case study:
| Chapter | Case Study | Page number |
| 1: Capitalism and organizational behaviour | Tuition reimbursement for studying OB | 37 |
| 2: The social nature of work | Homeworking at Matherdom City Council | 66 |
| 3: Studying work and organizations | Research at Aeroprecision AB | 96 |
| 4: Personality and identity | Building Anna’s self-esteem | 126 |
| 6: Learning and innovation | Coronation Bank, a transfer of learning dilemma | 187 |
| 7: Motivation at work | Motivation at Norsk Petrolium | 218 |
| 8: Gender, race, disability and class | The Glass Ceiling Commission | 238 |
| 9: Work groups and teams | Teams at Land Rock Alliance Insurance | 271 |
| 10: Organizational design | ABC's just-in-time supply chain | 304 |
| 13: Leadership and change | The challenge of evaluating leadership development training | 381 |
| 14: Communications | Edenvale Hospital | 405 |
| 15: Decision making and ethics | A new venture for Echo Generation Publishing | 430 |
| 16: Power, politics and conflict | Las Vegas general strike | 453 |
| 17: Human resource management | ServiceTech’s HRM strategy | 480 |
| Additional case study This supports topics in the following chapters 4: Personality and identity 12: Organizational culture 13: Leadership and change |
The civil service department |
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