Guidelines
Cognitive mapping
- Attempt to construct your map on one sheet of A4 so that links can be made.
- Start mapping about two-thirds of the way up the paper in the middle and try to keep concepts in small rectangles of text rather than as continuous lines.
- Separate the sentences into phrases.
- Build up a hierarchy.
- Watch out for goals as the discussion unfolds and for potential strategic issues.
- Hold on to opposite poles for additional clarification.
- Add meaning to concepts by placing them in the imperative form; include actors and actions if possible.
- Retain ownership by not abbreviating words and phrases used by the problem owner.
- Identify the option and outcome within each pair of concepts.
- Ensure that a generic concept is superordinate to specific items that contribute to it.
- Code the first pole as that which the problem owner sees as the primary idea.
- Tidying up can provide a more complete understanding of the problem.
Source: Adapted from Ackermann, Eden and Cropper (1990).
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