About the book

Strategic Performance Management provides students with the tools and understanding to evaluate how a business is performing. Grounded in the latest academic research, it integrates practical insights from current industry developments. This balanced mix of theory and practice is particularly attractive to MBA students. The book takes a problem based managerial approach, which engages students and challenges them to consider the range of factors required for the development and assessment of a performance management system.

• Read a sample chapter

PART ONE: INTRODUCING STRATEGIC PERFORMANCE MANAGEMENT

• Introduction
• Strategic Performance Management

PART TWO: THE STRATEGIC PERFORMANCE MANAGEMENT DEVELOPMENT CYCLE

• Designing a Strategic Management Model
• Responsibility Structure
• Scenarios and Strategic Objectives
• Strategic Action Plans
• Designing a Strategic Reporting Model
• Balanced Scorecard
• Exceptions, Actions and Rolling Forecasts
• Performance Management ICT Architecture
• Designing a Performance-Driven Behavioural Model
• Organisational Performance-Driven Behaviour
• Individual Performance-Driven Behaviour
• Strategic Alignment

PART THREE: IMPLEMENTING STRATEGIC PERFORMANCE MANAGEMENT

• Implementation

PART FOUR: SPECIALS

• Performance Management in the Public Sector
• Performance Management in Developing Countries
• Appendix