Students' zone - Chapter summaries

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Chapter 7

Summary

The key points covered in this chapter were:

• Managing the implementation of innovations requires all the normal techniques
  of effective project management augmented with some specialist
  processes to control the high levels of uncertainty often encountered.
  
• The most important of these are the adequate appraisal and treatment of
  risk and ensuring that the needs of the customer are fully reflected in the
  design.
  
• A disciplined management process with clear review points not only helps
  control and monitoring of progress but facilitates learning so that competence
  in innovation management can mature over time.
  
• Managing multiple projects simultaneously demands extra care, especially
  to avoid queuing.
  
• Increasingly, innovation projects involve collaboration with others and
  organizations need to develop competence in doing so effectively while not
  jeopardizing their strategic position.