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Chapter 9

Summary

This chapter has suggested a scheme for determining ways to change innovation
performance, whilst stressing that individual organizations will need to find their own particular way of achieving better performance. It has covered:

• The suggested approach with its four main steps: from assessing performance
  to determining actions to improve performance.
  
• Suggestions on how to choose suitable performance measures and conduct
  an innovation audit.
  
• A discussion of emerging evidence on the critical linkages in innovation
  management.
  
• Ideas on how to improve performance at both the project and organizational
  levels, including applying change management techniques to innovation.
  This chapter’s case study describes a small automotive supplier, Sidler, that has
  consistently achieved high levels of innovation despite its limited resources,
  through creative management of outside linkages.