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Short contents

Chapter
1
International Comparisons
1
2
Developing an Operations Strategy: Principles and Concepts
21
3
Order-winners and Qualifiers
63
4
Developing an Operations Strategy: Methodology
109
5
Process Choice
137
6
Product Profiling
189
7
Focus: Principles and Concepts
205
8
Focus: Methodology
225
9
Make or Buy and Managing the Supply Chain
241
10
Infrastructure Choice
301
11
Accounting, Finance and Performance Measurement in the Context of Operations Strategy
335
Case Studies
1
Apple
375
2
B & W: The Great Nuclear Fizzle
384
3
Dell
392
4
Fabritex
399
5
Hoffman Tobacco
408
6
HQ Injection Moulding
416
7
Jackson Precision Castings
430
8
Millstone Packaging
444
9
Peterson Carton Services
450
10
Precision Steel plc
466
11
Rumack Pharmaceuticals
480
12
Sherpin
486
13
Zara
494


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