Chapter 1: International Comparisons
Chapter 2: Developing an Operations Strategy: Principles and Concepts Chapter 3: Order-winners and Qualifiers Chapter 4: Developing an Operations Strategy: Methodology Chapter 5: Process Choice Chapter 6: Product Profiling Chapter 7: Focus: Principles and Concepts Chapter 8: Focus: Methodology Chapter 9: Make or Buy and Managing the Supply Chain ChChapter 10: Infrastructure Choice Chapter 11: Accounting, Finance and Performance Measurement in the Context of Operations Strategy© Macmillan Publishers Ltd. - Houndmills, Basingstoke, Hampshire, RG21 6XS, England
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