Chapter 10: Finding out about logistics with DHL
Aims of the exercise
- To become familiar with the scope of DHL’s operations globally
- To appreciate the differing functions involved in logistics management
- To learn about the background, trends and challenges of logistics management
Getting started
Go to DHL’s global website at
www.dhl.com/publish/g0/en.high.html. Click on ‘About DHL’. Various topics can be accessed, including ‘our history’ and ‘DHL network’. Read a few of these sections, to gain an overview of the company, which was founded in the US and is now owned by Deutsche Post of Germany. A link on the home page is entitled, ‘Discover Logistics’. Here you will find a link to ‘Logbook – the interactive logistics compendium’, which is the focus of this exercise.
Tasks
A. Questions
Click on ‘open compendium’. Here there is a list of topics. Under each of these topics you will find short articles, with cross-references to other sources and a list of further reading at the end. The last item is a test for you to do.
The exercise is to read the articles under at least one, and preferably two, of these topics.
The first is Origin and Definition of Terms. The second is Trends and Challenges.
While you need not follow up the further reading, it would be helpful to do so. You can come back to this compendium and do further exercises. Do the test under each topic. If you got any answers wrong, follow up the lead to where the correct answer is located.
B. Reflection
- These exercises were designed to be a helpful and interesting interactive introduction to logistics management. Of course, DHL would like to think that this type of educational content gives a positive impression of their company, as well as helping people to appreciate the important role of logistics. Did you find the exercises interesting and informative, and did it help to form a favourable impression of the company?
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