Palgrave Macmillan and the editorial team have selected this set of papers from the archive of the journal to give a representative sample of the best of our content.

These papers, listed in chronological order, are available free to read and download.

The Role of Internal Communication and Training in Infusing Corporate Values and Delivering Brand Promise: Singapore Airlines' Experience
Mark Chong


The Role of Corporate Reputation in Determining Investor Satisfaction and Loyalty
Sabrina Helm


Corporate Social Performance and Corporate Reputation: Two Interwoven Perspectives
Esther de Quevedo-Puente, Juan Manuel de la Fuente-Sabata, Juan Bautista Delgado-García


List of Lists: A Compilation of International Corporate Reputation Ratings 

Charles J Fombrun


Protecting Organization Reputations during a Crisis: The Development and Application of Situational Crisis Communication Theory
W. Timothy Coombs


Essentials of Corporate Communication: Implementing Practices for Effective Reputation Management
Guido Berens


Images, Satisfaction and Antecedents: Drivers of Student Loyalty? A Case Study of a Norwegian University College
Øyvind Helgesen and Erik Nesset


Beyond Corporate Reputation: Managing Reputational Interdependence
Michael L. Barnett and Andrew John Hoffman


Corporate Responsibility and Corporate Reputation: Two Separate Concepts or Two Sides of the Same Coin?
Carola Hillenbrand and Kevin Money


The Role Concept in Corporate Branding and Stakeholder Management Reconsidered: Are Stakeholder Groups Really Different?
Lars Fiedler and Manfred Kirchgeorg


Impacts of Reputation for Quality on Perceptions of Company Responsibility and Product-related Dangers in times of Product-recall and Public Complaints Crises: Results from an Empirical Investigation
Guido Grunwald and Bernd Hempelmann


Reputation as a Driver in Activity Level Analysis: Reputation and Competitive Advantage in Knowledge Intensive Firms
Norman T Sheehan and Charles B Stabell


Collective Trust within Organizations: Conceptual Foundations and Empirical Insights
Roderick M Kramer


Leveraging Organizational Innovation for Strategic Reputation Management
Jeffrey L Courtright and Peter M Smudde