Digital Skills

1. Front Matter

   Pages i-xiv

   PDF

2. Introduction

   • Jan A. G. M. van Dijk, Alexander J. A. M. van Deursen

   Pages 1-19

3. Defining Internet Skills

   • Jan A. G. M. van Dijk, Alexander J. A. M. van Deursen

   Pages 21-42

4. Impact: Why Digital Skills Are the Key to the Information Society

   • Jan A. G. M. van Dijk, Alexander J. A. M. van Deursen

   Pages 43-62

5. Current Levels of Internet Skills

   • Jan A. G. M. van Dijk, Alexander J. A. M. van Deursen

   Pages 63-92

6. Solutions: Better Design

   • Jan A. G. M. van Dijk, Alexander J. A. M. van Deursen

   Pages 93-111

7. Solutions: Learning Digital Skills

   • Jan A. G. M. van Dijk, Alexander J. A. M. van Deursen

   Pages 113-138

8. Conclusions and Policy Perspectives

   • Jan A. G. M. van Dijk, Alexander J. A. M. van Deursen

   Pages 139-163

9. Back Matter

   Pages 165-187

   PDF

The first book to systematically discuss the skills and literacies needed to use digital media, particularly the Internet, van Dijk and van Deursen's clear and accessible work distinguishes digital skills, analyzes their roles and prevalence, and offers solutions from individual, educational, sociological, and policy perspectives.

• Internet skills
• digital skills
• information literacy
• competencies
• digital inequality
• digital divide
• policy
• education
• design
• inequality
• internet access
• digital media
• information society
• Internet
• society

"If you ever thought using the Internet is straightforward, this book will change your mind. Its many complexities are laid out here posing challenges to all of us as users, and to some of us as interface and content designers, educators, and policymakers. All these challenges must be met, the authors argue, if the Internet is not to exacerbate the already problematic inequalities in our society." - Sonia Livingstone, Department of Media and Communications, London School of Economics and Political Science, UK

Author Jan A. G. M. van Dijk: Jan A. G. M. van Dijk is Professor of Communication Science and Chair of the Department of Media, Communication, and Organization at the University of Twente, The Netherlands. Author Alexander J. A. M. van Deursen: Alexander van Deursen is Assistant Professor in the the Department of Media, Communication and Organization at the University of Twente, The Netherlands.

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