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A B C D E
F G H I
J K L M
N O P Q
R S T U
V W X Y
Z
A
Absenteeism
ACAS
Accreditation of prior experiential learning
Accreditation of prior learning
Administrative procedure act
Advisory Conciliation and Arbitration Service (ACAS)
Affirmative action
AFL-CIO (US)
Age Discrimination in Employment Act 1967
Ageism
Alderfer, Clayton P.
Alienation
Alternative work arrangements
American Arbitration Association
American Federation of Labor - Congress of Industrial Organizations
Americans With Disabilities act 1990 (US)
Amsterdam Treaty June 1997
Annualized hours
ADEL/APL
Applicant
Applicant tracking system
Application blank
Applications
Appraisal
Apprenticeship
Aptitude test
Arbitration
Argyris, Chris
Assertiveness
Assessment centre
Attitude survey
Attrition
Audit of corporate strategy
Audit of employee satisfaction
Audit of human resource system
Audit of managerial compliance
Audit report
Audit team
Autonomy
Awareness training
B
Balanced scorecard
Behavioural interview
Behaviourally anchored rating scales (BARS)
Belbin, Meredith
Benchmarking
Benefit audit
Black Lung Act (US)
Blake and Mouton
Blanchard, Kenneth
Blind ads
Bonuses
Broadbanding
Buddy system
Burnout
Buy back
C
Cafeteria benefit programme
Career anchors
Career break
Career counselling
Career plateau
Careless worker model
Casual labour
Chain of command
Change management
Chartered Institute of Personnel and Development (CIPD) (UK)
Civil Rights Act 1991
Civil rights center (US)
Cluster
Coaching
Co-determination
Cognitive dissonance
Collective agreement
Collective bargaining
Collective redundancy
Combination
Commission-based payment
Communication standards
Compa-ratio
Comparative approach
Comparative evaluation
Compassionate leave
Compensation
Compensation audit
Competencies
Complaints procedure
Compliance approach
Compressed working week
Compromise agreements
Computer-assisted interview
Computer-based training (CBT)
Computer-interactive performance test
Computerization
Conciliation
Consolidated Omnibus Budget Reconciliation Act (COBRA) 1993 (UK)
Constructive dismissal
Consultation
Continuous employment
Continuous professional development (CPD)
Contract or contingent workers
Contract of employment
Contract Work Hours And Safety Standards Act (1962) (US)
Contributory plans
Control of Substances Hazardous to Health Regulations (COSHH) 1999 (UK)
Cooperative methods
Core competences
Core dimensions of diversity
Core employees
Core skills
Corrective discipline
Cost leadership strategy
Counselling
Craft union
Critical incident method
Cross training
Cultural audit
Cultural norms
Culture
D
Data Protection Act 1998
Deal and Kennedy
Defined benefit plan
Defined contribution plan
Delegation
Deskilling
Differential validity
Direct mail recruiting
Disabilities act 1990 (US)
Disability Discrimination Act 1995 (US)
Disabled employees
Disciplinary procedure
Discipline
Discrimination
Dismissal
Dispute resolution
Distance learning
Downsizing
Downward communication
Drucker, Peter
Dual-career couple
E
Economic Dislocation and Worker Adjustment Assistance Act (EDWAA) (US)
Educational attainment
EEOC regulations (US)
Electricity at Work Regulations 1989 (UK)
Employee assistance programme
Employee handbook
Employee leasing
Employee log
Employee objectives
Employee referrals
Employee retention
Employee Share Schemes Act 2002 (UK)
Employee turnover
Employers Liability (Compulsory Insurance) Regulations 1969 (UK)
Employment Act 1989 (UK)
Employment Act 2002 (UK)
Employment agencies
Employment and Training Administration (ETA)
Employment appeal tribunal (EAT) (UK)
Employment references
Employment Relations Act 1999 (UK)
Employment Rights Act 1996 (UK)
Employment Rights (Dispute Resolution) Act 1998 (UK)
Employment Standards Administration (ESA) (US)
Employment tests
Employment Tribunals Act 1996 (UK)
Empowerment
Entitlements
Equal Employment Opportunity Commission (EEOC) (US)
Equal opportunities
Equal pay
Equal Pay Act 1963 (US) and Equal Pay Act 1970 and 1983 (UK)
E-recruitment
ERG theory
Ergonomics
Error of central tendency
E-trainers
EU Council directive 93/104/EC of 23 November 1993
EU Council directive 94/33 EC of 22 June 1994
EU Council directive 94/45/EC of 22 September 1994
EU Council directive 97/74/EC of 15 December 1977
EU Council directive 97/81/EC of 15 December 1997
EU Council directive 98/23/EC of 7 April 1998
EU Council Directive 98/59/EC of 20 July 1998
EU Council directive of 20 October 1980
EU Council directive of 25 June 1991
EU Council directive of 14 October 1991
EU Council Directive 1999/63/EC of 21 June 1999
EU Council Directive 1999/70/EC of 28 June 1999
EU Council Directive 2000/34/EC of the European Parliament and the Council of 22 June 2000
EU Council Directive 2001/86/EC of 8 October 2001
EU Council Directives of 14 February 1977, 98/50/EC of 29 June 1998 and 2001/23/EC of 12 March 2001
EU Council Recommendation of 27 July 1992
EU Council Regulation (EC) No. 2157/2001 of 8 October 2001
EU Directive 96/71/EC of the European Parliament and of the Council of 16 December 1996
EU Directive 2002/14/EC of the European Parliament and of the Council of 11 March 2002
EU Directive 2002/74/EC of the European Parliament and of the Council of 23 September 2002
European Employment Strategy
European works council
Evaluation interview
Exit interview
Expectancy theory
Experiential learning model
External equity
External recruitment
Extrinsic rewards
F
Fair Labor Standards Act (FLSA) 1996 (US)
Family and Medical Leave Act (FMLA) 1993 (US)
Fayol, Henri
Feedback
Field review method
Fire Precautions Act 1971; Fire Precautions (Factories, Offices, Shops and Railway Premises) Order 1989; Fire Precautions (Workplace) Regulations 1997; Fire Precautions (Workplace) (Amendment) Regulations 1999 (UK)
Fixed-term contracts
Fixed-term Employees (Prevention of Less Favourable Treatment) Regulations 2002(UK)
Fixed Term Work Directive (EU)
Flat organization structure
Flexibility agreement
Flexible staffing
Flexiplace
Flexitime
Fordism
Freedom of Information Act 2000 (UK)
Fringe benefits
Frustration of contract
Functional structures
G
Garden leave
Gilbreth, Frank and Lillian
Glass ceiling
Glass Ceiling Act (1991) (US)
Godfather system
Grade Drift
Grapevine communication
Graphic response test
Graphology
Grievance audit
Grievance procedure
Gross misconduct
Group think
Groups
H
Halo effect
Handy, Charles
Harassment
Hard management
Harrison, Roger
Hawthorne effect
Hay, Julie
Head hunting
Health and safety
Health and Safety at Work Act 1974 (US) (HASAWA)
Health and Safety (Display Screen Equipment) Regulations 1992 (UK)
Health and Safety (First Aid) Regulations 1981 (UK)
Health and Safety Information for Employees Regulations 1989 (UK)
Health and Safety (Safety Signs and Signals) Regulations 1996 (UK)
Health Insurance Portability and Accountability Act (HIPAA) 1996 (US)
Hertzberg, Frederick
Hierarchical organization structure
Hierarchy of needs
High involvement work practices
Holland, John
Horizontal communication
Human resource accounting
Human resource audit
Human resource information system (HRIS)
Human resource plan
Human Rights Act 1998 (UK)
Huselid, Mark
I
Implementation of the Non-discrimination and Equal Opportunity Provisions of the Workforce Investment Act (WIA)
Incentives
Indexation
Inducement
Induction
Industrial action
Industrial relations
Industrial tribunals
Industrial Tribunals Act 1996 (UK)
Industrial union
In-house complaints procedure
In-house training
Instant dismissal
Integrity test
Internal equity
Internal recruitment
Internet recruiting
Interviewee error
Interviewer error
Interviews/interviewing
Intrinsic reward
Investors in People (IIP) (UK)
J
Janis, Irving
Jarvis, Peter
Job analysis
Job analysis schedule
Job code
Job description
Job design
Job enlargement
Job enrichment
Job evaluation
Job families
Job grading
Job identity
Job performance standards
Job progression ladder
Job ranking
Job redesign
Job rotation
Job satisfaction
Job sharing
Job specification
K
Kanter, Rosabeth Moss
Kennedy and Deal
Knowledge management
Knowledge test
Knowledge workers
Kolb, David
Kotter and Schlesinger
L
Labor-Management Reporting and Disclosure Act (LMRDA) 1959 (US)
Laboratory training
Labour flexibility
Labour intensive
Labour market analysis
Labour mobility
Labour stability
Labour turnover
Learning and Skills Act 2000 (UK)
Learning curve
Learning organisation
Leniency bias
Lewin, Kurt
Likert, Rensis (1903-81)
Line authority
Locus of control
Luthans, Fred
M
Management by objectives (MBO)
Management by walking about (MBWA)
Management of Health and Safety at Work Regulations 1999 (UK)
Managing diversity
Manual Handling Operations Regulations 1992 (UK)
Markov analysis
Maslow, Abraham
Maternity and Parental Leave Regulations 1999 (UK)
Maternity benefit
Maternity leave
Matrix structure
Maturity curve
Mayo, Elton
McClelland, David C. (1917-98)
McGrath, M. R.
McGregor, Douglas (1906-64)
Measured day work
Mediation
Medical evaluation
Mentor and mentor programme
Merit raise
Minimum wage
Mission statement
Mixed interview
Moonlighters
Motivation
Multi-skilling
Myers-Briggs Type Indicator (MBTI)
N
(National) Minimum Wage Regulations 1998 (UK)
Needs assessment
Negligence
Negotiation
Neuro-linguistic programming (NLP)
Noise at Work Regulations 1989 (UK)
Non-financial incentives
O
Observation
Occupational Safety and Health Act (OSH) 1970 (US)
Office of Federal Contract Compliance Programs (OFCCP) (US)
Office of Labor-Management Standards (OLMS) (US)
Office of the Assistant Secretary for Administration and Management (OASAM) (US)
Office of Workers' Compensation Programs (US)
Offices, Shops and Railway Premises Act 1963 (UK)
Off-the-job training
On-the-job training
Open-door policy
Organization Development (OD)
Organizational culture
Orientation follow-up
Orientation programme
Ouchi, William
Out placement
Output-based appraisals
Outside authority approach
Outsourcing
Overtime
Overworking
P
Paired comparison method
Parental leave (UK)
Parental leave (US)
Participation
Participative goal-setting
Part-time workers
Part-time workers (PLFT) Regulations 2000 (UK)
Pay equity
Pay secrecy
Payment by results (PBR)
Peer-group diagnosis
Pension schemes
Performance appraisal
Performance Management
Performance measures
Performance-related pay
Performance standards
Performance tests
Person specification
Personal Protective Equipment Regulations (PPR) 1992 (UK)
Personality test
Peters, Tom
Phased retirement
Piece-work
Point system
Positive discrimination
Preventive discipline
Proactive human resources management
Production bonus
Productivity
Productivity audit
Productivity bargaining
Professional development
Profit sharing
Progressive discipline
Protection from Harassment Act 1997 (UK)
Provision and Use of Work Equipment Regulations (PUWER) 1992 (UK)
Psychometric testing
Public Interest Disclosure Act 1998 (UK)
Q
Quality circle
Quality of Work Life (QWL)
R
Race Relations Act 1976 (UK)
Race Relations (Amendment) Act 2000 (UK)
Ranking method
Rating scale
Reactive human resources management
Realistic job preview
Record analysis
Recruiter habits
Recruitment
Red-circled rate
Redundancy
Reference
Rehabilitation Act 1973 (Section 503) 1973 (US)
Rehabilitation of Offenders Act 1974 (UK)
Reinstatement or re-engagement
Relocation
Replacement chart
Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1992 (UK)
Restructuring
Resume
Retirement
Ringi-sie
Role playing
S
Safety and health audit
Salary spine
SAYE
Schein, Edgar H.
Secondment
Selection process
Selection ratio
Self and peer assessment (SAPA)
Self-development group
Self-directed work group/team
Seniority
Severance pay
Sex Discrimination Act 1975 (UK)
Sexual harassment
Share option
Shared responsibility model
Shift work
Sickness
Situational interview
Skill-/knowledge based pay
Skills analysis/skills assessment
SMART
Social chapter
Social expectations
Society for Human Resource Management (US and worldwide)
Socio-technical system
Soft management
Span of control
Staff authority
Staff development
Staff welfare
Staffing table
Start-up cost (employee)
Statutory sick pay
Storey, Walter
Strategic human resource development
Stress management
Stressors
Structured interview
Succession plan
Suggestion scheme
Support group
Systemic discrimination
T
Taylor, Frederick Winslow
Teamwork and team building
Telecommuting
Tele-work
Temporary contracts
Theory X and theory Y
Theory Z
Three-hundred-and-sixty-degree performance appraisal
Ticket To Work and Work Incentives Improvement Act 1999 (US)
Time studies
Trade unions
Trade Union congress (TUC) (UK)
Trade Union Reform And Employment Rights Act 1993 (UK)
Training
Training needs analysis (TNA)
Transactional analysis
Transfer of undertakings
Transference and transferable skills
Tuckman, Bruce
U
Under-utilization
Unfair dismissal
Unstructured interview
V
Variable pay
Vertical communication
Vesting
Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) 1974 (US)
Virtual organization
Vocational training
Vroom, victor
W
Wage and Hour Division (US)
Wage and salary survey
Weber, Max
Weighted checklist
Work-life balance
Work measurement
Work options
Work practices
Work sampling
Work-study techniques
Work directors
Workflow
Workforce Investment Act 1998 (US)
Working conditions
Working Time Regulations 1998 (UK)
Working Time Regulations 1999
Working Time (Amendment) Regulations 2002
Workplace bullying
Workplace diversity
Workplace (Health, Safety and Welfare) Regulations 1992 (UK)
Work-related upper limb disorders (WRULD)
Works council
Write-ins and walk-ins
Wrongful dismissal
Z
Zero-hour contracts
Numbers
360-degree performance appraisal
