Latin American Political Economy

Improving Access and Quality of Public Services in Latin America

To Govern and To Serve

Editors: Perry, Guillermo, Angelescu Naqvi, Ramona (Eds.)

  • Assesses the effectiveness of specific modes of governance at the sector level in Latin America with clear and innovative policy lessons
  • Provides new insights into the quality of public service delivery in Latin America by presenting a wide array of case studies from multiple countries in Latin America, including Colombia, Peru, Chile, and Uruguay 
  • Uses a well-managed blend of quantitative and qualitative methodology and thus serves as an accessible reference for both scholars and practitioners 
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  • ISBN 978-1-137-59344-3
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Hardcover $129.00
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About this book

This book presents insights from several countries in Latin America and beyond on how to organize critical sectors, such as education, roads and water, to improve quality, access and affordability. The innovative, multi-disciplinary studies in this volume discuss the outcomes of decentralization, school autonomy, participatory budgeting at the local level and other accountability mechanisms. Rich quantitative analyses are complemented and enhanced by insights from interviews and quotes from those on the front lines: politicians, bureaucrats and service providers; as well as a variety of case-studies focusing on wider political economy questions, on the intricacies of political competition and governance reform, and on public spending efficiency in countries as varied as Colombia, Peru, Chile and Uruguay. As the authors demonstrate, Latin America has much to share with the rest of the world in terms of governance and public service delivery experiments and learnings. 

About the authors

Guillermo Perry is Professor at Universidad de Los Andes, Colombia, Non-Resident Fellow of the Center for Global Development (CGD), United States, and member of several Boards, among them the Global Development Network (GDN), the Woodrow Wilson Institute (Latin American Advisory Board), and FEDESARROLLO and Banco de Bogotá. He was Chief Economist for Latin America and the Caribbean at the World Bank (1996-2007) and held various government positions in his home country, Colombia. Perry is author or coauthor of more than 20 books and many articles on diverse development issues, including growth, inequality, public finance, natural resources, and trade.

Ramona Angelescu Naqvi is Director of Programs at GDN, with general supervision of the organization's research capacity building programs across the globe. She currently leads several global research projects at GDN and has most recently served as Conference Director for GDN’s Annual Global Conference on Education for Development, held in Lima, Peru, in March 2016. Prior to joining GDN, she worked in strategy consulting in the United States, as well as at the US Chamber of Commerce and The World Bank. She has written on global governance, migration and capacity building. 

Reviews

“This volume is a valuable contribution to the literature on service delivery in developing countries. Its combination of empirical analyses and insights from country experiences deepens our understanding of how institutional, political and social factors affect the quality of services. It provides a nuance perspective of the role played by information and governance arrangements in affecting the behaviors of providers, decision makers and users of services.” (Ariel Fiszbein, Senior Fellow & Program Director, Education, Inter-American Dialogue, USA)

“In my current position as Chief of the Education Division at the Inter-American Development Bank, I have become more convinced than ever of the need to strengthen governance to improve the delivery of quality education across Latin America.  While governance may mean different things to different people, in this volume, editors Ramona Angelescu Naqvi and Guillermo Perry take a pragmatic approach and, focusing on the local level where citizens receive services, analyze the many dimensions in which strengthening relationships of accountability and support can affect access to quality education and other public services. As the region struggles with improving student learning at all levels, the case studies discussed in this volume can shed light on policy options to improve accountability and support to service providers to guarantee quality education services.” (Emiliana Vegas, Chief of Education Division, Inter-American Development Bank, USA)

“This important and accessible book contains a remarkably large set of insights into how delivery may or may not be achieved in the service sector in Latin America. Where most literature on service delivery has focused on quantitative measures, this book delves into quality—much more difficult to research but fundamental to the success of policy. In a context where most countries are struggling with how to decentralize if at all, this book presents crucial findings. It will be an excellent resource for graduate courses and invaluable to scholars and policymakers interested in markets and service delivery.” (Rosemary Thorp, Emeritus Fellow, University of Oxford, UK)

Table of contents (5 chapters)

  • Building a Culture of Accountability in Service Delivery: Conclusions from the GDN Project on Varieties of Governance and Service Delivery

    Perry, Guillermo (et al.)

    Pages 1-35

  • Markets and Hierarchies in Public Services: Incentives, Institutions, and Politics

    Pinheiro, Armando Castelar (et al.)

    Pages 37-65

  • Decentralization, Fiscal Effort, and Social Progress in Colombia at the Municipal Level, 1994–2009: Why Does National Politics Matter?

    Torres, Fabio Sánchez (et al.)

    Pages 67-104

  • Does Participatory Budgeting have an Effect on the Quality of Public Services? The Case of Peru’s Water and Sanitation Sector

    Jaramillo, Miguel (et al.)

    Pages 105-136

  • Understanding the Effects of Educational Governance in Chile and Uruguay

    Vaillant, Denise (et al.)

    Pages 137-182

Buy this book

eBook $99.00
price for Mexico (gross)
  • ISBN 978-1-137-59344-3
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $129.00
price for Mexico
  • ISBN 978-1-137-59343-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Improving Access and Quality of Public Services in Latin America
Book Subtitle
To Govern and To Serve
Editors
  • Guillermo Perry
  • Ramona Angelescu Naqvi
Series Title
Latin American Political Economy
Copyright
2017
Publisher
Palgrave Macmillan US
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-1-137-59344-3
DOI
10.1057/978-1-137-59344-3
Hardcover ISBN
978-1-137-59343-6
Edition Number
1
Number of Pages
XIV, 188
Number of Illustrations and Tables
32 b/w illustrations
Topics