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Palgrave Macmillan

Communication Across Cultures

ISBN 9780230275676
Publication Date October 2012
Formats Paperback Ebook (EPUB) Ebook (PDF) 
Publisher Palgrave Macmillan

A new textbook exploring communication in international management. Provides a comprehensive overview of the field, summarising the key theoretical perspectives and introducing students to the multi-cultural 'big picture' in which global business operates. Experts provide a wealth of cases and other learning and teaching resources.

ELIZABETH CHRISTOPHER is an Honorary Associate of Macquarie University, Sydney, Australia, a consultant to Open Universities Australia and Senior Associate of CSA, a leadership training consultancy based in Hawai'i.

PART I: THE FIRST DIMENSION OF COMMUNICATION ACROSS CULTURES: DIFFERENT VOICES
Leading and Motivating Across Cultures
Like and Unlike: Different Communication Styles
Noise and Silence: Verbal and Non-verbal Communication
PART II: THE SECOND DIMENSION: COMMUNICATION AT WORK
The Micro-Environment of Diversity at Work: Gender Factors and Minority Roles in Workplace Communication
'I Don't Like It Here': Culture Shock and Adjustment
Learning and Teaching Across Cultures
PART III: THE THIRD DIMENSION: GOING GLOBAL
Command and Control: International Negotiations and Alliances
Communication Webs and Organisational Networks
PART IV: THE FOURTH DIMENSION: COMMUNICATION MEDIA
Voices in Cyberspace: Messages by Mass Media
Actions Speak Louder Than Words: Ethical Behaviour, Social Responsibility and Protecting the Environment

Reviews

'This book is both academically informed and superbly written. A 'must-read' for anyone studying, researching or teaching communication across cultures. It provides a revealing and clear snapshot of how organisations really work across cultures and around the planet. Grounded in research and rich with in-depth case studies, this book delivers masterful analysis woven through engaging narrative.' - Dr Siew Mee Barton, Deakin University, Australia
'Elizabeth Christopher has done an excellent job in bringing together an impressive array of very competent scholars who are diverse in their academic disciplines, background of life experience, and geography location to address the issues of Communication Across Cultures in a fresh way. Every reader will gain from this insightful and perceptive collection on an enormously complex topic presented clearly yet without oversimplification.' - Larry E. Smith, Executive Director of The Global Challenge Program, USA
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