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Palgrave Macmillan

Digital Skills

Unlocking the Information Society

ISBN 9781137437020
Publication Date July 2014
Formats Hardcover Ebook (EPUB) Ebook (PDF) 
Publisher Palgrave Macmillan
Series Digital Education and Learning

Digital Skills systematically discusses the skills or literacies needed in the use of digital media, primarily computers and the Internet. Following the work of van Dijk's The Deepening Divide: Inequality in the Information Society, it uses conceptual analysis and empirical observations to show what digital skills are, how they are distributed, how skill inequalities develop, and how these inequalities can be remedied by designers, educators, policymakers, and different types of Internet users.

Jan A. G .M. van Dijk is Professor of Communication Science at the University of Twente, The Netherlands.

Alexander J. A. M. van Deursen is Assistant Professor of Communication at the University of Twente, The Netherlands.

1. Introduction
2. Defining Internet Skills
3. Impact: Why Digital Skills are the Key to the Information Society
4. Current Levels of Internet Skills
5. Solutions: Better Design
6. Solutions: Learning Digital Skills
7. Conclusions and Policy Perspectives


"If you ever thought using the Internet is straightforward, this book will change your mind. Its many complexities are laid out here— posing challenges to all of us as users, and to some of us as interface and content designers, educators, and policymakers. All these challenges must be met, the authors argue, if the Internet is not to exacerbate the already problematic inequalities in our society." - Sonia Livingstone, Department of Media and Communications, London School of Economics and Political Science, UK
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