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Palgrave Macmillan

Future Work (Expanded and Updated)

Changing organizational culture for the new world of work

Edition 2nd edition
ISBN 9781137367150
Publication Date April 2014
Formats Hardcover Ebook (EPUB) Ebook (PDF) 
Publisher Palgrave Macmillan

The way we work is overdue for change. This expanded and updated edition of the global bestseller sets out the compelling case for a revolution in organizational cultures and working practices, to boost output, cut costs, give employees more freedom over how they work and contribute to a greener economy.

Featuring insightful new case studies and updates on fast-moving trends, this book provides a clear framework and step-by-step guide to introducing new ways of working for leaders, managers and employees, with an extra chapter on how individuals can make change happen. Addressing both opportunities and challenges, this highly readable and inspiring book offers the most up-to-date guidance on modern business and organisational culture for everyone who wants, or needs, to embrace the new world of work.

Alison Maitland is a writer, speaker and conference facilitator specialising in leadership, diversity and work. A former long-serving Financial Times journalist, she is co-author of the prize-winning book Why Women Mean Business. She is a Senior Fellow in Human Capital at The Conference Board, the international business membership and research organization, and directs the Board's Europe-based Council for Diversity in Business. She is a Senior Visiting Fellow in the Faculty of Management at Cass Business School, London. She contributes articles and columns to the FT, The Conference Board Review and other media, and speaks at public conferences and internal corporate events in many countries. In 2012 she received a World of Difference 100 Award from The International Alliance for Women (TIAW).


Peter Thomson is an acknowledged authority on the changing world of work and its impact on organizational culture and management practices. He is an inspiring speaker on the future of work and as a director of Wisework Ltd he advises clients on creating a corporate culture that supports new working practices. He is a Visiting Executive Fellow at Henley Business School where he was Director of the Future Work Forum for 16 years. He has carried out research onto the management of remote teams and has appeared on radio and television as an expert on flexible working. As a speaker and consultant, Peter works with leaders and managers to show them the business benefits of future work. He spent 18 years as the HR and OD Director of Digital Equipment and is an active Fellow of the CIPD and the RSA.


1. Flexibility As A Uniting Force Between People And Generations At Work
2. The Evolution Of Technology And Its Uses At Work
3. From Workplace To Meeting Place: Emerging Organizational Models
4. What Today's Managers Say About The New World Of Work And The Challenges They Face
5. Making Change: How Organizational Culture Can Be Adapted To Enable Remote Working And Other
6. Empowering Work Arrangements
7. Think Flexibly: A Step-By-Step Guide To Introducing And Managing New Ways Of Working
8. Managing Remote Teams And Virtual Teams Across Borders
9. Making It Work For Organizations
10. Making it Happen for Individual Managers
11. The Way Ahead: Projections For The Future (From Workplace To Workspace)


"Thought-provoking and motivating, Future Work is a comprehensive guide to how organizations and their leaders can embrace the new world of work. It has proven to be a useful tool in our journey towards enabling our employees to individually own the way they work." - David Cole, Chief Risk Officer, Swiss Re
"An invaluable resource for anyone who needs to increase employee productivity and reduce costs, and wants to do so in a way that is economically, environmentally and socially sustainable." - Stephen Leonard, General Manager Global Markets - Systems and Technology Group at IBM
"In the brave new world of virtual work and agile, mobile workers, this new edition shares the journey of visionary people and companies who are charting a course through the waves of change. With detailed examples, case studies and practical recommendations, think of this book as the sextant for your own journey." - Rebecca Lea Ray Ph.D., Senior Vice President, Human Capital, The Conference Board
"As a young entrepreneur, I believe Future Work is a must read for business leaders who want to take their organization into the 21st century. This book gives wonderful suggestions for tapping the full potential of our workforce and ourselves as leaders of the future." - Therese Kinal, Co-Founder and CEO of Unleash
"This provocative book challenges leaders at all levels to consider whether they are truly doing everything they can to unleash the full potential of their women and men – and offers a convincing roadmap for driving organizational performance through more enlightened talent management and work styles." - John R. Ryan, President and CEO, Center for Creative Leadership
"Future Work presents a compelling view of how work is being transformed in ways that benefit the employee and employer. More than that, it is a compelling call to action that shows us how to create much more flexible and effective workplaces." - Ellen Galinsky, President, Families and Work Institute
"The authors have assembled an illuminating body of evidence in this robust and readable analysis of work transformation that deserves to become a classic in its field." - Richard Donkin, author of The History of Work and The Future of Work
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