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Palgrave Macmillan

Managing Organizations in the United Arab Emirates

Dynamic Characteristics and Key Economic Developments

ISBN 9781137409195
Publication Date July 2014
Formats Hardcover Ebook (EPUB) Ebook (PDF) 
Publisher Palgrave Macmillan

Many management practitioners, consultants, and students have heard about the Dubai miracle, but little is known about the specific challenges and opportunities of doing business and managing UAE-based organizations. Managing Organizations in the United Arab Emirates seeks to familiarize readers with the nature of doing business and managing organizations in the Middle East by bringing together case studies highlighting the dynamic characteristics and drivers of economic development in one of the most dynamic and rapidly growing economies in the world.

Spraggon and Bodolica's dynamic collection includes six case studies of local organizations, accompanied by discussion questions and research-driven analyses, to uncover and assess the opportunities and challenges of managing UAE-based small firms, family businesses, and entrepreneurial ventures. Highlighting the dynamic characteristics and drivers of economic development in one of the most rapidly growing economies in the world, the volume's case studies help to define the features of UAE-based organizations, which set them apart from other companies in the Middle East.

Martin Spraggon is Associate Professor of Strategic Management at the American University of Sharjah, UAE. He completed his PhD in the field of strategy and innovation at HEC Montreal (Canada). He lectures on a variety of topics in strategic management, international marketing, organizational behavior, and innovation management and is actively involved in Executive Education Programs. Spraggon has an extensive international experience having conducted many consulting projects and delivered customized executive programs for North American, Western European, Latin American and Middle Eastern organizations and educational institutions. His research, which concentrates on emerging economies, knowledge dynamics in innovative firms, organizational play and creativity, behavioral governance, and healthcare management, has been published in many scholarly journals such as Strategic Management Journal, the Academy of Management Annals, Strategic Organization, Journal of Business Research, Health Expectations, and Journal of Managerial Psychology. Spraggon received the 2013 Rupert Chisholm Best Theory-to-Practice Paper Award of the Academy of Management Organizational Development and Change Division. He regularly presents the results of his research, serves as a chair and discussant of business and management sessions, and assumes responsibilities as a member of International Program Committees at academic conferences around the world. He was awarded a competitive research grant from the UAE National Research Foundation which has significantly expanded his research agenda on the Gulf-based companies.

Virginia Bodolica is Associate Professor in the School of Business Administration at the American University of Sharjah, UAE. She received her PhD in strategic management and corporate governance from HEC Montreal (Canada). She regularly teaches in the areas of business policy and strategy, corporate governance, compensation systems and human resource management. Bodolica assumed consulting roles in private and public organizations, and delivered executive education sessions and customized programs to companies in North America, Middle East, and Latin America. Her research interests are related to governance issues in for-profit settings, healthcare institutions and family-owned enterprises, board of directors' dynamics, incentive design of executive compensation packages, and team creativity in the field of organizational play. Among other journals, she has published in the Academy of Management Annals, Strategic Organization, Journal of Business Research, Strategic Management Journal, Journal of Business Ethics, and Public Health. Bodolica received a Research and Scholarship Award from the UAE National Research Foundation for her collaborative project on governance arrangements in UAE-based family businesses. Her involvement in academic services has earned her two Outstanding Reviewer Awards from the Academy of Management Business Policy and Strategy Division. She was a Visiting Fellow at the Middle East Center, London School of Economics and Political Science, where she conducted research on corporate governance initiatives in publicly-listed and family-run organizations located in the Gulf region.

1. Dynamic Characteristics of the UAE
2. Managing Small Firms
Case 1: The Awakening of the 'Sleeping Partner' at U-Brad
Case 2: Future Internet: On a Continuous Path for Achieving a 'Vision beyond Expectations"
3. Venturing in Entrepreneurial Undertakings
Case 3: In Search of Luxurious Slippers: The Birth of Edmini, An Entrepreneurial Venture in the UAE (A)
Case 4: In Search of Luxurious Slippers: The Attempted Launches of Edmini in the UAE (B)
4. Addressing Family Business Challenges
Case 5: Succession Management Challenges: The Case of a Family Business in the UAE
Case 6: Zayed Al Hussaini Group: The Road Ahead for the Family Business in the UAE
5. Future Developmental Prospects of the UAE


"The United Arab Emirates (UAE) is one of the most dynamic and intriguing economies of the world. This book provides an excellent account of the underlying forces behind the UAE diversification strategy. The authors have done an excellent job capturing the UAE business environment in a compelling and fluent style. Those who are looking for a broad understanding of what it's like to run a business in the UAE won't be disappointed." - Pedro Videla, Professor of Economics, IESE Business School, University of Navarra, Spain
"Despite the fact that the UAE has become one of the most dynamic economic centers in the Middle East, there is still insufficient literature on how business is conducted there, particularly when it comes to small and start-up firms. This book presents a fascinating collection of case studies together with authoritative discussions of the organizations' capabilities, challenges and strategies. It makes for an extremely valuable resource for scholars, students, and executives alike." - Fernando F. Suarez, Associate Professor, Dean's Research Fellow, Strategy & Innovation Department, Boston University School of Management, USA
"The updated portrait of the UAE market dynamics combined with engaging cases of UAE-based companies offer local businesses a reliable compass to navigate through turbulent waters. The book should be on the must-read list of entrepreneurs aiming to launch a new business in the UAE or improve the performance of their regional operations and policy makers seeking to enhance the country's competitiveness and innovation." - Hussein Mohammed Al Mahmoudi, Director General, Sharjah Chamber of Commerce and Industry, UAE
"This is a timely and insightful collection of research-based case studies that uncovers multiple challenges and opportunities faced by entrepreneurial ventures and family firms operating in the UAE. Spraggon and Bodolica offer a compelling and globally-benchmarked picture of the UAE business landscape and raise critical questions that the country should address to secure its long-term competitiveness. Highly recommended to all those interested in gaining first-hand knowledge of what it's like to run a business in the UAE." - Husam Sultan Al Ulama, Director, National Research Foundation, UAE
"This book makes a valuable contribution to the growing literature on economic development in the UAE. The authors' in-depth local knowledge of the country enables them to present fascinating and pertinent case studies of Emirati business development, in particular at the small business level. Their findings help chart a path towards improved national competitiveness and sustainable development in the UAE." - Robert Lowe, Manager of the Middle East Center, London School of Economics and Political Science, UK
"This book has three key offerings that will be useful for different audiences. Someone new to the UAE region interested in doing business there, can get a quick understanding of the social, economic, legal, geographic and cultural context of the region from the opening chapter in the book, which provides a high-level comprehensive introduction to the area. For those interested in getting an inside look at some of the businesses that operate in the area, there are engagingly written stories of a few businesses. The business-cases also come with instructor's manuals so that should a professor wish to use these in a classroom setting as case-studies, they have the author's guidelines on how to facilitate the class discussions. The book serves the need for more local stories to be told in this globally connected world." - Jyoti Bachani, Editor-in-Chief, Emerald Emerging Markets Case Studies Collection, Associate Professor, Saint Mary's College of California, USA
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