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Palgrave Macmillan

The Challenge of Working for Americans

Perspectives of an International Workforce

ISBN 9781137365842
Publication Date February 2014
Formats Hardcover Ebook (EPUB) Ebook (PDF) 
Publisher Palgrave Macmillan

Internationalization is now a necessity for American organizations, leading to unprecedented cultural exchanges in multinational employers. Much has been written about Americans working abroad, but how do non-Americans feel about working for Americans? To answer this question, Bond Benton directly surveyed nearly 600 Foreign Service Nationals working for the US State Department. These State Department employees speak to the perceptions of non-Americans working in an overtly American environment. This unprecedented work offers insights that are enlightening, challenging, and occasionally shocking. Researchers, practitioners, students, and those interested in understanding America's place in the world can all consider what happens when those who are 'exceptional' become those who are "the other."

Bond Benton is Assistant Professor of Communication at SUNY Fredonia in Fredonia, New York, USA. His doctorate is from the University of Vienna, Austria, with his dissertation focusing on the influence of culture on organizational meaning. His essays and research articles have appeared in journals and anthologies including Studies in Communication Sciences, The Journal of Popular Culture, Argumentation and Advocacy, and Public Relations Strategies in Action: A Casebook.

1. The End of Isolation
2. A Not So Small World
3. Driving in Parkways/ Parking in Driveways
4. Strangers in a Strange Land
5. Working in America Abroad
6. Exceptional Voices and Exceptionalism
7. Lessons Lived and Lessons Learned
8. Engaging Without Enraging
9. E Unum Pluribus

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"America's unique position comes with a plethora of well-known challenges to the conduct of its foreign policy. What is less well known is how much it relies on non-Americans working for the State Department. Benton delivers a timely, meticulously researched, well-written and compact analysis of this population. Even those familiar with the intricate mechanics of US foreign policy will be intrigued by the practical lessons that meet the needs of practitioners, students, and researchers." - Johannes Pollak, Webster University & Institute for Advanced Studies, Vienna
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