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Palgrave Macmillan

The Impact of Diversity on Global Leadership Performance


ISBN 9781137426697
Publication Date July 2014
Formats Hardcover Ebook (PDF) Ebook (EPUB) 
Publisher Palgrave Macmillan

The Impact of Diversity on Global Leadership Performance argues that leadership and diversity have stalled by remaining reliant on outdated theories and frameworks which are no longer relevant to the issues facing organizations and their leaders in the 21st century. Issues relating to globalization, such as:

– Leading employees through challenging situations, such as financial volatility, job security, social technology, and so forth.
– Navigating through cultural and demographic differences whilst retaining the core identity of the organization

Given issues such as these, what is the leadership necessity for diversity? This book answers this question by presenting LEAD³ – a leading edge analytical tool that offers an integrated change management process for building global leadership and diversity capability. The Impact of Diversity on Global Leadership Performance examines the appropriate cognitive, social and behavioural skills that global leaders need to have within their capability portfolio, and how this capability can be applied to drive a diversity agenda in their organizations. Diversity has been segmented into structural, cognitive and behavioural diversity so as to provide an integrated and cohesive approach to organizational performance.

Sylvana Storey is a business psychologist and founder at Global Organizational Integrators. A practicing management consultant in the areas of organizational change and development, she has worked internationally across sectors, leading large-scale transformations and designing leadership development programmes. She is a contributory author to Business Psychology in Practice.

Introduction: A Changing Landscape
1: The Global Leaders Role
2: Diversity Refreshed and Updated
3: Findings - Leadership
4: Findings – Diversity
5: Findings – Organizational Factors
6: Pulling it together – What Lies Beneath
Introduction: LEAD³
7: LEAD³ in Depth
8: Operationalising LEAD³
9: Impact, Value and Spirit of LEAD³


"As the world leader in the beauty business and a forerunner in Diversity, it was key for L'Oreal to contribute to one of the 1st academic studies defining the impact of Diversity on global leadership performance. The LEAD³ model developed by Dr. Sylvana Storey offers a brand new and unique perspective on how leaders of global organizations can be more efficient in implementing diversity strategies and actions. Besides, it is definitely a step forward in making Diversity management a behavioral and business imperative for effective leadership." Jean-Claude Le Grand – Director of International HR Development and Corporate Diversity Director at L'Oréal
"Skanska is a global organization in construction and project development, a very male dominated industry. We understand the benefits that diversity brings and are working hard to be a truly diverse company. As an Executive in Skanska I have found the LEAD3 framework developed by Dr. Sylvana Storey to be a really useful tool." Mats Williamson – Executive Vice President, Skanska AB
'In the emerging Brave New World of VUCA and countervailing power, unleashing the power of diversity could become a powerful tool for creating competitive advantage. This book explores the dynamic interplay between diversity and global leadership performance, and through LEAD3 presents us with an exciting analytical and operational tool to address this issue'. Rajeev Dubey – President (Group HR, Corporate Services & After-Market) & Member of the Group Executive Board, Mahindra & Mahindra Ltd
'LEAD³ provides both beneficial and differing insights into how leaders of large organizations can effectively integrate diversity into their company strategies and operational practices. The practical LEAD³ model will prove very useful in guiding leadership in their pursuit of managing diversity effectively to the maximum benefit of their organizations.'Chris Griffith – Chief Executive Officer (CEO), Anglo American Platinum Ltd
'The complexities facing today's organizations make the job of a CEO quite a challenge. Dr. Storey provides a comprehensive analysis of such challenges, and her approach on strategizing diversity offers an innovative response to such challenges' Adnan Ahmed Yousif - President & Chief Executive Officer, Al Baraka Banking Group, Kingdom of Bahrain
'Dr. Sylvana Storey has done us all a service - not only the business community, but also all who interact with it - in elucidating the impact of diversity on global leadership performance. Her central tenet that organisations must re-shape their leadership and diversity efforts is undeniable and compelling'Sir Shridath Ramphal – Director, Commonwealth Secretary-General,1975 – 1990
"This excellent book provides a well-researched, very readable and eminently practical approach to understanding and managing diversity. In a globalised world, the increasingly heterogeneous nature of the modern workforce can be a crucial source of competitive advantage, but only if leaders know how to manage that diversity. This book shows leaders what they need to know and what action to take. I would strongly recommend it to anyone who has a responsibility for or interest in leadership and diversity" Professor Bernard Burnes – Chair of Organisational Change, Stirling Management School, University of Stirling
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