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Information Systems and Outsourcing
 
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Information Systems and Outsourcing
Studies in Theory and Practice
 
 
Palgrave Macmillan
 
 
 
 
 
19 Nov 2008
|
£86.00
|Hardback Print on Demand
  
9780230205376
||
 
 
eBooks ebook on Palgrave Connect ebook available via library subscriptions ebook on ebooks.com 
 
 


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DescriptionContentsAuthors

Information Systems and Outsourcing covers nearly 20 years of leading theoretical and practical research on IT outsourcing by the two authors and their global network of 11 distinguished contributing authors. The book is organized chronologically to clearly show the evolution of theory and practice over time. The authors comment on which findings remain critically relevant versus which findings have considerably progressed.

The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. The authors stress, through their own empirical work, the importance of critically examining theories borrowed from economics, strategy, and sociology to study IT outsourcing. The practice studies, based on over 500 case studies, explore the decision processes and management practices associated with domestic, offshore, and global sourcing of IT services from both client and supplier perspectives.


Description

Information Systems and Outsourcing covers nearly 20 years of leading theoretical and practical research on IT outsourcing by the two authors and their global network of 11 distinguished contributing authors. The book is organized chronologically to clearly show the evolution of theory and practice over time. The authors comment on which findings remain critically relevant versus which findings have considerably progressed.

The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. The authors stress, through their own empirical work, the importance of critically examining theories borrowed from economics, strategy, and sociology to study IT outsourcing. The practice studies, based on over 500 case studies, explore the decision processes and management practices associated with domestic, offshore, and global sourcing of IT services from both client and supplier perspectives.


Contents


PART I: INTRODUCTION
Outsourcing Research: Towards More Informed Practice; M.C.Lacity and L.P.Willcocks
PART II: THEORIES
Transaction Cost Economics Applied to IT Outsourcing: Findings and Critique; M.C.Lacity and L.P.Willcocks
The Normative Value of Transaction Cost Economics in IT Outsourcing; L.Poppo and M.C.Lacity
Domberger's Theory of Contracting Applied to IT Outsourcing; P.Seddon, S.Cullen, and L.P.Willcocks
Contracting and Relationship Theories Applied to IT Outsourcing; T.Kern and L.P.Willcocks
PART III: STUDIES OF PRACTICE
Outsourcing Myths and Contracting Realities; M.C.Lacity and R.Hirschheim
Making the Outsourcing Decision; M.C.Lacity, D.Feeny and L.P.Willcocks
IT and Business Process Outsourcing: The Knowledge Potential; L.P.Willcocks, J.Hindle, D.Feeny and M.C.Lacity
Knowledge Transfer in Offshore Outsourcing; J.Rottman and M.C.Lacity
IT Offshore Outsourcing Practices; J.Rottman and M.C.Lacity
Selecting and Leveraging Outsourcing Providers; S.Cullen, L.P.Willcocks and M.C.Lacity
Managing Relationships across the Lifecycle of an Outsourcing Arrangement; M.C.Lacity and L.P.Willcocks
IT Sourcing: Reflections on Practice; M.C.Lacity and L.P.Willcocks
Expertise Management in Distributed Offshore Outsourcing; I.Oshri, J.Kotlarsky and L.Willcocks
Playing Catch-Up' with Core IS Capabilities: The Secrets of Success; L.Willcocks, P.Reynolds and D.Feeny



Authors


MARY CECELIA LACITY is a Professor of Information Systems and International Business Fellow at the University of Missouri-St. Louis, USA. She has written eight books, most recently Offshore Outsourcing of IT Work, (Palgrave, 2008; co-author Joe Rottman) and Global Sourcing of Business and IT Services (Palgrave, 2006; co-author Leslie Willcocks). Her 40 journal publications have appeared in the Harvard Business Review, Sloan Management Review, MIS Quarterly, IEEE Computer, Communications of the ACM and many other academic and practitioner outlets. Her work has been cited more than 2800 times. She is US Editor of the Journal of Information Technology, and Co-editor of the Palgrave Series: Work, Technology, and Globalization and on the Editorial Boards for MIS Quarterly Executive, Journal of Strategic Information Systems, and Strategic Outsourcing.
 
LESLIE WILLCOCKS is Professor of Technology Work and Globalization and Director of the Outsourcing Unit at the London School of Economics and Political Science, UK. He has co-authored 29 books and over 150 refereed journal papers on the management of information and communications technologies, and their impact on organizations. He is Editor of the Journal of Information Technology and is internationally recognised for his academic research, and his advisory work for major corporations and government agencies.