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Ethnographies of Diagnostic Work
 
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Ethnographies of Diagnostic Work
Dimensions of Transformative Practice
 
 
Palgrave Macmillan
 
 
 
 
 
18 Dec 2009
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£66.00
|Hardback Print on Demand
  
9780230223288
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eBooks ebook available via library subscriptions ebook on ebooks.com 
 
 


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DescriptionContentsAuthors

Ethnographies of Diagnostic Work explores social and material practices of diagnosis in diverse contexts, from healthcare to railway maintenance, contributing novel conceptual and methodological resources to the search for more desirable futures in our 'diagnostic times'. With increasingly pervasive (technologically augmented) diagnostic powers doctors, the police, mechanics, but also public service workers and many others, are able to detect troubles early, along the way introducing burdens of accounting to facilitate bureaucratic diagnosis of performance, difficulties in managing the status and implications of diagnostic knowledge, and in negotiating responsibilities for action. With rich descriptions of real world practices and creative analytical perspectives brought by researchers who are often actively engaged in innovation, this book gives definition to an emergent 'new view of diagnosis' that is relevant to a range of different fields, from medicine to human factors to design and policy, highlighting transformative dimensions of practice and exploring the potential of engaged research to inform innovation.


Description

Ethnographies of Diagnostic Work explores social and material practices of diagnosis in diverse contexts, from healthcare to railway maintenance, contributing novel conceptual and methodological resources to the search for more desirable futures in our 'diagnostic times'. With increasingly pervasive (technologically augmented) diagnostic powers doctors, the police, mechanics, but also public service workers and many others, are able to detect troubles early, along the way introducing burdens of accounting to facilitate bureaucratic diagnosis of performance, difficulties in managing the status and implications of diagnostic knowledge, and in negotiating responsibilities for action. With rich descriptions of real world practices and creative analytical perspectives brought by researchers who are often actively engaged in innovation, this book gives definition to an emergent 'new view of diagnosis' that is relevant to a range of different fields, from medicine to human factors to design and policy, highlighting transformative dimensions of practice and exploring the potential of engaged research to inform innovation.


Contents


Introduction: Ethnographies of Diagnostic Work; M.Büscher, D.Goodwin& J.Mesman
PART I: FINDING FAULT WITH FAULT FINDING 
Reading the Signs: Prison Officers' Mindful Diagnosis of Potential Self-harm and Suicide; A.Wilson
Making and Breaking Trouble-shooting Logics: Diagnosis in Office Settings; J.O'Neill
Making Matters Speak in Railway Maintenance; J.M.Sanne
Sensing the Way: Embodied Dimensions of Diagnostic Work; D.Goodwin
PART II: A TOPOGRAPHY OF DIAGNOSTIC WORK
Diagnostic Work in Collaborative Practices in Neonatal Care; J.Mesman
Diagnosis as Dialogue: Diagnostic Work in Calls to a Technical Support Helpline; A.Firth & M.Emmison
Heartfelt and Heartseen: Making a Diagnosis Through Coronary Angiogram; P.Byrne & K.Stengel
Managing the Diagnostic Space in Calls for Help; J.Pooler
PART III: TOWARDS A NEW CONCEPTUALIZATION OF DIAGNOSTIC WORK
Matereal Methods; M.Büscher & P.Holst Mogensen
Diagnosing and Acting upon Dementia: Marte meo; I.Moser
Will-ful Cyborgs? Producing Selves via VET; A.Choby
Suspicious Minds?; R.S.Slack, R.Procter, M.Hartswood, A.Voss & M.Rouncefield
Moving Towards a New View of Diagnostic Work: Some Implications; R.Bal, M.Büscher, D.Goodwin, J.Mesman, D.Sangiorgi& A.Smith


Authors

MONIKA BÜSCHER is Senior Lecturer in the Centre for Mobilities Research and ImaginationLancaster at Lancaster University, UK. Her ethnographic studies include investigations of professional practice in art and design, healthcare, software development, event management and emergency response. Through collaborative design her work contributes to innovation in these fields of work.

DAWN GOODWIN is a Social Science Lecturer in Medical Education at Lancaster University, UK. Her research interests concern the development of embodied knowledge, the role of medical technologies, and notions of accountability in healthcare. She draws on STS, ethnomethodology and medical sociology to inform ethnographic studies of clinical practice.

JESSICA MESMAN is Senior Lecturer at Maastricht University in the Netherlands. She has a background in Science and Technology Studies. Her ethnographic studies have its focus on in situ intelligence and interaction with the aim of explicating the hidden competences that are crucial for the preservation of patient safety.