Work Matters brings together a strong collection of narratives from the ethnographic field to discover the reality of pressure and change in the modern workplace.
Chapter-by-chapter, experts in the field of work and employment examine empirical accounts and explain the forces shaping today's organisations through a critical, contemporary perspective. The result is a powerful compendium of voices that will provoke a reassessment of work trends and inform the future of policy and managerial practice.
Key benefits:
• Understand the real issues that affect modern worklife within global capitalism from a range of perspectives
• Evaluate key debates about work quality through a flexible, critical mindset and a social perspective
• Build a strong social understanding of work place issues through a diverse and international set of field accounts, from the UK, Europe, the US, Australia and New Zealand
List of Tables
Acknowledgments
Notes on the Contributors
Work, Workplaces and Workers: The Contemporary Experience; S.C.Bolton & M.Houlihan
The Sunlit Uplands Or Bleak House? Just How Good Are Today's Workplaces?; D.Coats
Working But Poor: Experiences In The American Low-Wage Labour Market; M.Bok & L.Simmons
The Reality of Vulnerability Among Britain's Non–Unionised Workers with Problems at Work; A.Pollert
Working in the Gold Rush: Polish Migrants' Careers and the Irish Hospitality Sector; J.Wickham, E.Moriarty, A.Bobek &
J.Salamonska
Housekeepers and the Siren Call of Hotel Chains; C.Guégnard & S.A.Mériot
Balancing Trays and Smiles: What Restaurant Servers Teach Us About Hard Work in the Service Economy; M.Gatta
Inequality Street? Working Life in a British Chocolate Factory; B.Hopkins
The Forgotten Factories: Supermarket Suppliers and Dignity At Work In The Contemporary Economy; K.Newsome, P.Thompson & J.Commander
Life on the Supermarket Floor: Replenishment Assistants and Just–In-Time Systems; K.Mulholland
Just 'Mothers Really'? Role Stretch and Low Pay Amongst Female Classroom Assistants; C.Warhurst, S.A.Hurrell, K.Gilbert, D.Nickson, J.Commander & I.Calder
Vocabularies Of Skill: The Case of Care and Support Workers; A.Junor, I.Hampson & K.R.Ogle
The Emotional Socialisation of Junior Doctors: Accumulating an Emotional Debt; C.Boyd-Quinn
Who's Driving Now? GPS and the Restructuring of Taxi Work; C.Grampp, M.Houlihan & P.McGrath
Creating, Connecting and Correcting: Motivations and Meanings of Work Blogging Amongst Public Service Workers; V.Ellis & J.Richards
Author Index
Subject Index
SHARON BOLTON is Professor of Organizational Analysis at Strathclyde University Business School, Glasgow, UK.
MAEVE HOULIHAN lectures in Organizational Behaviour and Work at UCD Business Schools, University College Dublin, Ireland.
Description
Work Matters brings together a strong collection of narratives from the ethnographic field to discover the reality of pressure and change in the modern workplace.
Chapter-by-chapter, experts in the field of work and employment examine empirical accounts and explain the forces shaping today's organisations through a critical, contemporary perspective. The result is a powerful compendium of voices that will provoke a reassessment of work trends and inform the future of policy and managerial practice.
Key benefits:
• Understand the real issues that affect modern worklife within global capitalism from a range of perspectives
• Evaluate key debates about work quality through a flexible, critical mindset and a social perspective
• Build a strong social understanding of work place issues through a diverse and international set of field accounts, from the UK, Europe, the US, Australia and New Zealand
Contents
List of Tables
Acknowledgments
Notes on the Contributors
Work, Workplaces and Workers: The Contemporary Experience; S.C.Bolton & M.Houlihan
The Sunlit Uplands Or Bleak House? Just How Good Are Today's Workplaces?; D.Coats
Working But Poor: Experiences In The American Low-Wage Labour Market; M.Bok & L.Simmons
The Reality of Vulnerability Among Britain's Non–Unionised Workers with Problems at Work; A.Pollert
Working in the Gold Rush: Polish Migrants' Careers and the Irish Hospitality Sector; J.Wickham, E.Moriarty, A.Bobek &
J.Salamonska
Housekeepers and the Siren Call of Hotel Chains; C.Guégnard & S.A.Mériot
Balancing Trays and Smiles: What Restaurant Servers Teach Us About Hard Work in the Service Economy; M.Gatta
Inequality Street? Working Life in a British Chocolate Factory; B.Hopkins
The Forgotten Factories: Supermarket Suppliers and Dignity At Work In The Contemporary Economy; K.Newsome, P.Thompson & J.Commander
Life on the Supermarket Floor: Replenishment Assistants and Just–In-Time Systems; K.Mulholland
Just 'Mothers Really'? Role Stretch and Low Pay Amongst Female Classroom Assistants; C.Warhurst, S.A.Hurrell, K.Gilbert, D.Nickson, J.Commander & I.Calder
Vocabularies Of Skill: The Case of Care and Support Workers; A.Junor, I.Hampson & K.R.Ogle
The Emotional Socialisation of Junior Doctors: Accumulating an Emotional Debt; C.Boyd-Quinn
Who's Driving Now? GPS and the Restructuring of Taxi Work; C.Grampp, M.Houlihan & P.McGrath
Creating, Connecting and Correcting: Motivations and Meanings of Work Blogging Amongst Public Service Workers; V.Ellis & J.Richards
Author Index
Subject Index
Authors
SHARON BOLTON is Professor of Organizational Analysis at Strathclyde University Business School, Glasgow, UK.
MAEVE HOULIHAN lectures in Organizational Behaviour and Work at UCD Business Schools, University College Dublin, Ireland.
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