Every retail company, and indeed store, is vulnerable to a wide array of crime and loss problems. This book is designed to familiarize readers with the details of retail problems including shoplifting, employee dishonesty, supply chain losses, fraud by consumers at the cash register, and computer-based crime. The book also lays out a step by step process for understanding the problem (who, what, when, where, why and how), then develops and refines cost-effective solutions. Readers should find the included asset protection checklists and sample forms of particular value for putting together or redesigning their own loss prevention programs.
Introduction
PART 1: RETAIL RISKS: PROBLEMS AND SOLUTIONS
Employee Theft
Managing Employee Honesty
Vendor Theft and Error
Controlling Cargo Theft
Shoplifting
Point-of-Sale Risks
Miscellaneous Risks
PART 2: IDENTIFYING AND PRIORITiZING RISKS
Security Surveys
Data Analysis
PART 3: DESIGNING AND IMPLEMENTING PREVENTION PROGRAMS
Loss Prevention Program Design
People
Programs
Security Systems
Selecting Protection Equipment and Services
Sample Protection Program
Implementing the Program
TESTING AND FOLLOW-UP OF THE LOSS CONTROL PROGRAMS
Auditing and Follow-Up
Inventories
The Future
READ HAYES has been a Security Researcher and Consultant since 1984. He has over 28 years' hands-on crime and loss control experience with numerous organizations worldwide, including Target, Home Depot, Bloomingdales, Coles Meyer, Disney, Proctor and Gamble and Wal-mart. A co-ordinator of the Loss Prevention Research Team at the University of Florida and Director of the retailer-supplier coalition Loss Prevention Research Council, his current research focuses on offender decision-making, total supply chain protection, asset and key product protection and premises violence, security and safeness. He is the author of over 60 articles and three books including Retail Security and Loss Prevention.
Description
Every retail company, and indeed store, is vulnerable to a wide array of crime and loss problems. This book is designed to familiarize readers with the details of retail problems including shoplifting, employee dishonesty, supply chain losses, fraud by consumers at the cash register, and computer-based crime. The book also lays out a step by step process for understanding the problem (who, what, when, where, why and how), then develops and refines cost-effective solutions. Readers should find the included asset protection checklists and sample forms of particular value for putting together or redesigning their own loss prevention programs.
Contents
Introduction
PART 1: RETAIL RISKS: PROBLEMS AND SOLUTIONS
Employee Theft
Managing Employee Honesty
Vendor Theft and Error
Controlling Cargo Theft
Shoplifting
Point-of-Sale Risks
Miscellaneous Risks
PART 2: IDENTIFYING AND PRIORITiZING RISKS
Security Surveys
Data Analysis
PART 3: DESIGNING AND IMPLEMENTING PREVENTION PROGRAMS
Loss Prevention Program Design
People
Programs
Security Systems
Selecting Protection Equipment and Services
Sample Protection Program
Implementing the Program
TESTING AND FOLLOW-UP OF THE LOSS CONTROL PROGRAMS
Auditing and Follow-Up
Inventories
The Future
Authors
READ HAYES has been a Security Researcher and Consultant since 1984. He has over 28 years' hands-on crime and loss control experience with numerous organizations worldwide, including Target, Home Depot, Bloomingdales, Coles Meyer, Disney, Proctor and Gamble and Wal-mart. A co-ordinator of the Loss Prevention Research Team at the University of Florida and Director of the retailer-supplier coalition Loss Prevention Research Council, his current research focuses on offender decision-making, total supply chain protection, asset and key product protection and premises violence, security and safeness. He is the author of over 60 articles and three books including Retail Security and Loss Prevention.
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