An Introduction to Workplace Counselling is a highly accessible and practical guide to counselling and the particular demands of the workplace setting. It covers basic practice issues central to all therapeutic work, including the relationship between theory and practice; client and practice management; skills and process; and difference issues. It also explores specific workplace issues including organizational culture; the role of counselling at work; and interventions. Taking into account the diversity of work experiences and different types of counselling training, a variety of approaches and theoretical views are discussed to help readers make sense of concepts and integrate them in a practical way.
As well as being an invaluable course text, An Introduction to Workplace Counselling will be essential reading for all those counselling in organizations or wishing to integrate counselling skills into their work environment.

Foreword
Acknowledgements
Preface
PART ONE: COUNSELLING IN ORGANISATIONS
The Nature and Culture of Organisations
The Role of Counselling at Work
PART TWO: MANAGING THE PROCESS
Client and Practice Management
The Process in Practice
PART THREE: MANAGING THE PROCESS II
Therapeutic Issues and Techniques
Working with Diversity
PART FOUR: INTERVENTION STRATEGIES
Intervention
Particular Approaches
Practitioner Development
Appendix 1: Employment Law & Health and Safety at Work
Appendix 2: Useful Addresses
Postscript
Bibiliography
Index

LORETTA FRANKLIN was a psychotherapist and organisational consultant who provided and developed occupational training for welfare officers and counselling supervision for the Civil service. A former Relate supervisor, and pioneer of GP surgery counselling, Loretta integrated thirty years clinical and business experience to provide professional development programmes for executives in both Public and Private sectors. Loretta Franklin passed away on 20th December 2002.