The Theory and Practice of Change Management, 2nd edition is a core textbook for modules in change management. It examines the key theories on organisational change and applies them to organisational settings, demonstrating how strategies can be devised and employed to manage organisational change and the issues arising from such change.
Also available is a companion website with extra features to accompany the text, please take a look by clicking below -
http://www.palgrave.com/business/hayes2/index.html
'From the systemic to the individual, this book provides a holistic account and examination of change across a wide range of analytical levels. Effectively blending empirical and theoretical material, the book represents a significant contribution to our understanding of change management. Essential reading for students and practitioners alike.' - Professor David Wilson, Warwick Business School, UK
'This is a major development upon the first edition, and a 'must have' volume on anyone's bookshelf of introductory texts to change management.' -
Dr Richard J. Badham, Professor of Management, Macquarie Graduate School of Management, Sydney, Australia
'The change management literature is full of consultancy-like anecdotal texts. Hayes strikes the very rare balance between practice and theory and equips students and practitioners alike to design and successfully implement situation specific and effective interventions. The exercises throughout the book help personal reflection and increase the implementability of the theories and methods. Our Executive MBA's have truly enjoyed the first edition. I'm sure they will be even more satisfied with the second edition with its increased emphasis on creating helping relationships.' - Hanne Harmsen, Dean, ASB Aarhus School of Business, Denmark
CONTENTS:
PART 1: CORE CONCEPTS - The Nature of Change - Organisational Effectiveness and the Role of Change Management – Systems, Models and Alignment - Organisational Learning and Organisational Effectiveness - Process Models of Change
PART 2: RECOGNISING AND DIAGNOSING THE NEED FOR CHANGE - Recognising the Need for Change and Starting the Change Process - Diagnostic Models - Gathering and Interpreting Information for Diagnosis
PART 3: MANAGING PEOPLE – Power, Politics and Stakeholder Management – The Role of Leadership in Change Management - Communication - Training and Development - Motivating Others to Change - Managing Personal Transitions
PART 4: SHAPING IMPLEMENTING STRATEGIES AND MANAGING THE TRANSITION - Shaping Implementation Strategies - Maintaining Control During the Change
PART 5: INTERVENTIONS - Types of Interventions - Action Research - Appreciative Inquiry - High Performance Management - Business Process Re-engineering - Selecting Interventions
PART 6: KEEPING CHANGE ON TRACK - Reviewing and Sustaining Change PART 7: DEVELOPING AND MAINTAINING HELPING RELATIONSHIPS - Modes of Intervening - Effective Helping and the Stages of the Helping Relationship
JOHN HAYES is Professor of Management Studies at Leeds University Business School, UK, and managing partner of John Hayes & Associates
Description
The Theory and Practice of Change Management, 2nd edition is a core textbook for modules in change management. It examines the key theories on organisational change and applies them to organisational settings, demonstrating how strategies can be devised and employed to manage organisational change and the issues arising from such change.
Also available is a companion website with extra features to accompany the text, please take a look by clicking below -
http://www.palgrave.com/business/hayes2/index.html
Reviews
'From the systemic to the individual, this book provides a holistic account and examination of change across a wide range of analytical levels. Effectively blending empirical and theoretical material, the book represents a significant contribution to our understanding of change management. Essential reading for students and practitioners alike.' - Professor David Wilson, Warwick Business School, UK
'This is a major development upon the first edition, and a 'must have' volume on anyone's bookshelf of introductory texts to change management.' -
Dr Richard J. Badham, Professor of Management, Macquarie Graduate School of Management, Sydney, Australia
'The change management literature is full of consultancy-like anecdotal texts. Hayes strikes the very rare balance between practice and theory and equips students and practitioners alike to design and successfully implement situation specific and effective interventions. The exercises throughout the book help personal reflection and increase the implementability of the theories and methods. Our Executive MBA's have truly enjoyed the first edition. I'm sure they will be even more satisfied with the second edition with its increased emphasis on creating helping relationships.' - Hanne Harmsen, Dean, ASB Aarhus School of Business, Denmark
Contents
CONTENTS:
PART 1: CORE CONCEPTS - The Nature of Change - Organisational Effectiveness and the Role of Change Management – Systems, Models and Alignment - Organisational Learning and Organisational Effectiveness - Process Models of Change
PART 2: RECOGNISING AND DIAGNOSING THE NEED FOR CHANGE - Recognising the Need for Change and Starting the Change Process - Diagnostic Models - Gathering and Interpreting Information for Diagnosis
PART 3: MANAGING PEOPLE – Power, Politics and Stakeholder Management – The Role of Leadership in Change Management - Communication - Training and Development - Motivating Others to Change - Managing Personal Transitions
PART 4: SHAPING IMPLEMENTING STRATEGIES AND MANAGING THE TRANSITION - Shaping Implementation Strategies - Maintaining Control During the Change
PART 5: INTERVENTIONS - Types of Interventions - Action Research - Appreciative Inquiry - High Performance Management - Business Process Re-engineering - Selecting Interventions
PART 6: KEEPING CHANGE ON TRACK - Reviewing and Sustaining Change PART 7: DEVELOPING AND MAINTAINING HELPING RELATIONSHIPS - Modes of Intervening - Effective Helping and the Stages of the Helping Relationship
Authors
JOHN HAYES is Professor of Management Studies at Leeds University Business School, UK, and managing partner of John Hayes & Associates
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