Effective interviewing skills are crucial for those working within the human service industries. This book outlines essential advice and strategies, and offers helpful learning aids, thus providing developing professionals throughout counselling, social work and psychotherapy with a valuable resource for conducting a successful interview.

Introduction
Overview of Processes, Stages and Contexts of Helping
Making the Initial Connection with Nonverbal and Verbal Skills
Paraphrasing as the Foundation of Effective Responding
Prompting the Client and Recording the Interview
Managing the Focus of the Interview
Goal and Action Work with Clients
Managing Crises: Violence, Self Harm and Anger
Self-care in Counselling
Epilogue
References

HELEN CAMERON is Senior Lecturer in the School of Social Work and Social Policy at the University of South Australia, Australia. She is an experienced teacher of practice skills and has published many articles on professional practice.