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30 Jul 2009
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DescriptionReviewsContentsAuthors

Intercultural Interaction provides rapid and authoritative access to current ideas and practice in intercultural communication. Drawing on concepts and findings from a range of different disciplines and using authentic examples of intercultural interaction to illustrate points, it offers a wealth of insights into the process. Part 1 explores conceptual issues: the nature of culture and intercultural interaction competence; the impact of language and culture on understanding, rapport and impression management; cultural and adaptation processes. Part 2 deals with practical applications: how competence in intercultural interaction can be assessed and developed. Part 3 focuses on research: topic areas that can be investigated and methods and approaches for doing so. Part 4 provides a rich list of resources for further study. Written in a highly accessible style, the book will appeal to anyone interested in the complex field of intercultural interaction, including students, researchers, professional and practitioners.


Description

Intercultural Interaction provides rapid and authoritative access to current ideas and practice in intercultural communication. Drawing on concepts and findings from a range of different disciplines and using authentic examples of intercultural interaction to illustrate points, it offers a wealth of insights into the process. Part 1 explores conceptual issues: the nature of culture and intercultural interaction competence; the impact of language and culture on understanding, rapport and impression management; cultural and adaptation processes. Part 2 deals with practical applications: how competence in intercultural interaction can be assessed and developed. Part 3 focuses on research: topic areas that can be investigated and methods and approaches for doing so. Part 4 provides a rich list of resources for further study. Written in a highly accessible style, the book will appeal to anyone interested in the complex field of intercultural interaction, including students, researchers, professional and practitioners.


Reviews


'...delivers an excellent survey of all on-going discussions and research in the intercultural field...This book is a state-of-the-art encyclopedia of intercultural research.' - Sietar Europa
 
"A fascinating book for reflecting on intercultural competence and communication as well as providing powerful suggestions for future research." Katrin Volt

"...the best book I have seen so far for taking us from where we have been to where we are and where we must be as interculturalists." George Simons
 
'This is a very professional book, impeccably well-written, exhaustively researched and referenced and is a compendium of information in the field of cross-cultural communication....All in all this is a serious reference book which I would recommend to any professional working in cross-cultural management and communication: it is a rich source of materials, references and knowledge of the field.' - Cross Cultural Management: An International Journal
 
'...an exciting exploration of the theme of 'becoming intercultural' for both academic and non-academic readers.' - Applied Linguistics 


'This volume is a very welcome addition to the existing body of published text books on intercultural communication...It is written in an accessible style, with a clear structure, so that it should reach a fairly wide audience of undergraduate and postgraduate students as well as researchers and professional trainers...I would recommend to any readers thinking of researching or teaching intercultural communication, that they consider adopting this book as a set text.' - Journal of Politeness Research
 
'This book goes well beyond the declared intention of exploring "the relationship between research and practice in applied linguistics"...and is a professional reference book of great value to teachers and other professionals in the field.' - Dialogin


Contents

List of Figures
General Editors' Preface
Acknowledgments
Introduction
PART I: CONCEPTUALIZING INTERCULTURAL INTERACTION
Unpacking Culture
Intercultural Interaction Competence
Achieving Understanding in Intercultural Interaction
Promoting Rapport in Intercultural Interaction
Confronting Disadvantage and Domination in Intercultural Interaction
Adapting to Unfamiliar Cultures
PART II: PROMOTING COMPETENCE IN INTERCULTURAL INTERACTION
Assessing Competence in Intercultural Interaction
Developing Competence in Intercultural Interaction
PART III: RESEARCHING INTERCULTURAL INTERACTION
Research Topics in Intercultural Interaction
Culture and the Research Process
PART IV: RESOURCES ON INTERCULTURAL INTERACTION
Resources
References
Index


Authors

HELEN SPENCER-OATEY, Professor, is Director of the Centre for Applied Linguistics at the University of Warwick, UK. She leads the Global People project on intercultural effectiveness, and researches and writes on language, culture and the management of rapport. Her interest in these areas developed when living for many years in Hong Kong and Shanghai.

PETER FRANKLIN, Professor, teaches and researches on language, communication and culture in international business and management at HTWG Konstanz University of Applied Sciences, Germany. He is a co-founder member of the KleM Institute for Intercultural Management, Values and Communication and is the editor of dialogin The Delta Intercultural Academy, an internet-based knowledge and learning community.