Demonstrates how knowledge management can be used to enhance business processes. It focuses on the need to develop collaborative knowledge networks, which are increasingly global in nature and which support people with the technology needed to work across distance to foster the innovation needed to remain competitive in global environments.

'An excellent book that positions IT within the context of modern organisations. It recognises the need for organisations to co-operate and collaborate with each other and that business processes are needed to support knowledge management in these activities.'- Professor Sharon Cox, Head of the Department of Computing Research, Birmingham City Business School, UK

PART I: KNOWLEDGE MANAGEMENT WITHIN BUSINESS COMMUNITIES
The Business Environment
Business Processes And Activities
Connecting People Within Business Activities
Collaboration, Knowledge And Innovation
Culture And Knowledge Sharing
Social Software
PART II: CURRENT BUSINESS SYSTEMS
Today's Business Applications
Achieving Dynamic Capability Through Business Networking
PART III: ORGANIZING FOR KNOWLEDGE MANAGEMENT
Modeling Business Activities
The First Design Step: Defining Requirements
Creating The Business Architecture: Combining Activities, Knowledge And People
PART FOUR Supporting Technologies
Specifying Electronic Workspaces For The Business Architecture
Technologies For Business Processes
Connecting Enterprises

IGOR HAWRYSZKIEWYCZ is Professor of Computing Sciences at the University of Technology, Sydney, Australia. Prior to joining the University of Technology, Sydney, he was a Principal Lecturer in Information Systems at the University of Canberra, Australia.