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Effective Communication
 
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Effective Communication
A Guide for the People Professions
2nd edition
 
 
Palgrave Macmillan
 
 
 
 
 
10 May 2011
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£21.99
|Paperback In Stock
  
9780230243507
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DescriptionReviewsContentsAuthors

Communication is at the heart of all work with people and their problems.
Whatever the setting, poor communication can prove very damaging in
its consequences. However, at its most effective, it has the power to
ensure the promotion of equality and well-being.

This new edition of an essential text offers a clear and informative
introduction to the subtleties and practical complexities of
communication. Drawing on a wide-ranging theory base from across
the social sciences, it demonstrates how key ideas from a number of
disciplines provide a sound foundation for informed and sensitive
practice. This edition includes:

■ A consistent focus on the importance of communication within
interprofessional and multidisciplinary contexts;
■ New chapters on communication within specific settings, such as
working with children and with groups;
■ New discussion of potential difficulties in communication – for
example, as a result of disability issues or the challenges of intercultural
communication;
■ A broad range of learning resources, such as activities, 'points to
ponder' and 'voice of experience' comments, reflecting practitioners'
real-world experience.

With its clear practice focus and emphasis on reflection throughout,
Effective Communication is a key text for everyone across the people
professions. It is an ideal introduction for students and practitioners of
social work, nursing,health and social care, counselling and pastoral care,
teaching and educational support, probation work, youth and community work,
and advice studies, as well as managers, leaders, supervisors and human
resource professionals.


Description

Communication is at the heart of all work with people and their problems.
Whatever the setting, poor communication can prove very damaging in
its consequences. However, at its most effective, it has the power to
ensure the promotion of equality and well-being.

This new edition of an essential text offers a clear and informative
introduction to the subtleties and practical complexities of
communication. Drawing on a wide-ranging theory base from across
the social sciences, it demonstrates how key ideas from a number of
disciplines provide a sound foundation for informed and sensitive
practice. This edition includes:

■ A consistent focus on the importance of communication within
interprofessional and multidisciplinary contexts;
■ New chapters on communication within specific settings, such as
working with children and with groups;
■ New discussion of potential difficulties in communication – for
example, as a result of disability issues or the challenges of intercultural
communication;
■ A broad range of learning resources, such as activities, 'points to
ponder' and 'voice of experience' comments, reflecting practitioners'
real-world experience.

With its clear practice focus and emphasis on reflection throughout,
Effective Communication is a key text for everyone across the people
professions. It is an ideal introduction for students and practitioners of
social work, nursing,health and social care, counselling and pastoral care,
teaching and educational support, probation work, youth and community work,
and advice studies, as well as managers, leaders, supervisors and human
resource professionals.


Reviews

Praise for the first edition:
 
"This textbook...explores the many theories developed to account for communication and language, and, using traditional resources or expressions along with contemporary ones, moves from the review of theories to the implications of all this on the contemporary scene." - Rev. Dr. Richard B. Gilbert, BCC. The World Pastoral Care Center, Resources Hotline


Contents

Part I: THEORY
Understanding Communication
Understanding Language
The Written Word
Speech and Conversation
Context and Meaning
Part II: PRACTICE
Interpersonal Encounters
Communicating with Children and Young People
Working with Groups
Communication Difficulties
Putting it in Writing
Managing Communication
Conclusion


Authors

NEIL THOMPSON a highly respected writer, teacher and adviser, with over 35 years experience in the people professions. He has held full or honorary professorships at four UK universities, and is now a sought-after trainer, consultant and conference speaker. He is the Editor-in-Chief of two online communities (Well-being Zone: www.well-beingzone.com and Social Work Focus: www.socialworkfocus.com). His personal website is at www.neilthompson.info.