| General Help Making a Purchase Ordering Inspection Copies Ordering Review Copies Delivery charges and times |
Tax on CD-Roms Payment options Security Terms and Conditions Ordering offline |
Add a Book: To add to your list choose ‘Continue shopping’
and browse for further titles.
Change the Quantity: To change the quantity of a title in your list,
enter the new amount in the quantity box and click ‘Update basket’.
Remove a Book: To remove a title from your list, enter zero, '0', in the
quantity box and click ‘Update basket’.
Placing your Order: To proceed with your order, click ‘Proceed to check out’ to enter your contact and credit card details.
Cancel: To cancel your order, click ‘Delete basket’.
Any Palgrave Macmillan title currently in print can be selected for purchase using our secure online ordering and payment system.
Many Palgrave Macmillan and WH Freeman titles are available on inspection to teaching staff.
Only those items showing the 'Available on Inspection' banner
(or the Inspection copy logo in the catalogue)
can be ordered on this basis.
Please note that inspection copy requests are subject to authorisation.
Requests to send inspection copies overseas are fulfilled entirely at the discretion of our local representatives or sales offices.
Titles marked 'Available on Inspection' will be sent to teachers and lecturers who are considering adopting the text as a course book.
If this adoption leads to 12 or more sales, the book may be retained free-of-charge.
Please note that you cannot purchase and request an ICS copy of the same book, and you may only request one ICS copy of a book.
If you have any queries please email lecturerservices@palgrave.com.
Review copies of recent books are available to bona fide review editors and reviewers from relevant and recognised publications. Copies will be sent entirely at the publisher's discretion to relevant and recognised publications. We will consider requests for older or higher priced titles, on the basis of the publication's merit and circulation. If you have any queries please email reviews@palgrave.com.
Delivery charges will be added to your order once we have collected your delivery details. Our standard charges are as follows:
| UK orders under £40 | - £2.00 p&p |
| UK orders over £40 | - £3.00 p&p |
| Overseas orders under £40 | - £4.00 p&p |
| Overseas orders over £40 | - 10% of order value |
Palgrave Macmillan prioritises all orders taken through our Online Bookshop and processes them within 24 hours of receipt. Orders should then take up to 5-10 working days for delivery, according to the delivery destination.
Members of the EC who are VAT or tax registered will not be charged VAT or tax on
CD-ROM products or products containing software if a VAT or tax registration number is
supplied at the Contact Registration stage of the order.
Members of the EC who are not VAT or tax registered, and non-members of the EC will be
charged VAT at the local rate (currently 17.5%). Tax or VAT is added after order placement
is complete.
Palgrave Macmillan accept the following credit cards: VISA, American Express, Mastercard and the DELTA debit card.
If you do not wish to pay by Credit Card you may print the order confirmation and send it, along with a UK Pounds Sterling cheque or postal order made payable to 'Palgrave Macmillan Ltd', to:
Macmillan Direct Customer Services
Brunel Road
Basingstoke
Hampshire RG21 6XS
United Kingdom
Tel: +44 (0)1256 302699
Fax: +44 (0) 1256 364733
email: orders@palgrave.com
Palgrave Macmillan uses the industry standard, Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is fully secured for credit card transactions. Your credit card details will be transmitted securely ONLY if you are using a secure connection (SSL) aware browser.
If you know your browser does not support secure connections, or if our system rejects your order you should send your order for processing using our Offline Ordering Service instead.
As an alternative to ordering online you may send your order for processing via email, fax, telephone or post using the contact details below. Please quote the reference NET in all correspondence and remember to include:
You may wish to print off the Offline Order Forms provided and fill in your details and order requests accordingly. All correspondence should be directed to:
Macmillan Direct Customer Services
Brunel Road
Basingstoke
Hampshire RG21 6XS
Tel: 01256-302699
Fax: 01256-364733
email: orders@palgrave.com