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Mastering Communicatio  nNicky Stanton This book is for anyone wanting to improve their communication skills and knowledge of how communication works in organisations. It provides guidance on telephoning and text messaging, interviewing, meetings, giving presentations, speaking in public, letter and report writing, emailing and netiquette, visual and non-verbal communication. There are plenty of activities and exercises throughout so that readers can check their progress. The fourth edition of this best-selling book has been revised to bring it fully up-to-date, taking into account the latest developments in communication and technology. It also includes new material on the ways in which human interactions can be improved by an awareness of different social psychology approaches. Format: Paperback Mastering the Langua Mastering the Language of Literature provides students of English Literature with a clear guide to the linguistic analysis of literary texts. Drawing on modern linguistics and traditional approaches, it shows how the study of language provides valuable tools for literary criticism. Important linguistic concepts are explained, and there are sections on Phonology, Lexis and Syntax, supported by examples from a wide range of texts. The book complements and extends the traditional close reading approach of Practical Criticism, and introduces students to an exciting and fast-growing area of advanced literary studies. Format: Paperback Mastering Financial Management John Whiteley This book offers a unique blend of academic rigour and practical insight and uses examples and illustrations drawn from a wide range of real-life situations. Mastering Financial Management will help you to tease out meaning from company accounts, make your financial reports interesting and influential, manage budgets and motivate people to achieve targets, and much more. Ideal as a text for all students requiring an introduction to financial management and for business managers with no financial background. Format: Paperback
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of Literature