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  • Book
  • © 2017

Public Service Innovations in China

Palgrave Macmillan
  • Identifies exciting innovations in Chinese governance strategies
  • Historicizes Chinese governmentality as it actually happens
  • Analyzes the direction of governance in China today and in the future

Part of the book series: Governing China in the 21st Century (GC21)

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About this book

This edited volume presents case studies of the transformation of China’s public services over the past decade in China. As the country has experienced fundamental changes in its demographic, economic, social and environmental structures, demands on public services have been increasing tremendously, and have become unprecedentedly diverse. In response, innovations to provide new services, expand service recipients, adopt new technologies, engage partners, and streamline service processes have been employed widely in China to increase service efficiency, enhance quality, enlarge coverage, and improve citizen satisfaction. This book examines prominent cases of public service innovations in China, disclosing their causes, patterns, diffusion, and effects. These cases provide interesting evidence about the nature and effectiveness of public service innovations in China while highlighting to what extent these innovations can be explained by accepted theories and whether new theory building is needed. This book will be of value to academics and policymakers seeking to understand the evolving Chinese political system. 


Editors and Affiliations

  • Fudan University, Shanghai, China

    Yijia Jing

  • University of Edinburgh Business School, Edinburgh, United Kingdom

    Stephen P. Osborne

About the editors

Yijia Jing is a professor in Public Administration of Fudan University, editor-in-chief of Fudan Public Administration Review, associate editor of Public Administration Review, co-editor of International Public Management Journal and a vice president of International Research Society for Public Management.

Stephen P. Osborne holds the Chair of International Public Management in the University of Edinburgh Business School.  He is the founder and current editor of the journal Public Management Review and the founder and immediate Past-President of the International Research Society for Public Management. 



Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access