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Employee Morale

Driving Performance in Challenging Times

Authors: Bowles, D., Cooper, C.

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Hardcover $60.00
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  • ISBN 978-0-230-57942-2
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Softcover $57.00
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  • ISBN 978-1-349-36808-2
  • Free shipping for individuals worldwide
  • This title is currently reprinting. You can pre-order your copy now.
About this book

Performance is the key outcome of high morale, and the reason why it should be taken so seriously: with research gathered from some of the world's largest employee opinion databases and best academic centres, the authors lay out the morale-performance connection.

About the authors


CARY COOPER is Distinguished Professor of Organizational Psychology and Health and Pro Vice Chancellor at Lancaster University, England. He was Founding Editor of the Journal of Organizational Behavior, Editor of the journal Stress and Health, President of the British Association of Counselling and Psychotherapy and Chair of the think tank The Sunningdale Institute in the UK's National School of Government. He has a number of Honorary Doctorates from universities and received an Honorary Fellowship of the Royal College of Physicians. Professor Cooper was honoured with a CBE (Commander of the Order of the British Empire) in the Queen's Birthday Honours List in 2001, and was elected as Chair of the Academy of Social Sciences in 2009.

Honorary fellowship for Cary Cooper
http://www.lums.lancs.ac.uk/news/18953/honorary-fellowship-for-cary-c/

DAVID BOWLES is Managing Director of Research& Consulting International in Rancho Santa Fe, California, whose projects range from advising clients on employee morale and performance, and the measurement and management of morale and corporate culture. He is also a regular speaker to groups on these subjects. Dr. Bowles has a Ph.D. in management sciences (emphasis: industrial psychology) from the University of Manchester, Institute of Science and Technology, UK (UMIST), has had a long career in international human resource consulting and has worked across all major industry and non-profit groups. He can be reached at: db@research-consult.com.

Reviews

'This book is timely. Many organizations worldwide are now mired in "gloom and doom". Using morale as the center piece, Bowles and Cooper lay out, in an engaging, readable and practical way, the consequences, of high morale and how to measure, develop and maintain it. The material is current and the case examples are excellent. I would highly recommend it for managers, consultants and business school management professors.' - Ronald J Burke, Professor of Organizational Behavior, Schulich School of Business, York University, Toronto, Canada

'High employee morale facilitates superior performance in organizations. Therefore this relevant and readable book is highly recommended for all managers of people.' - Professor Greg Bamber, Director of Research, Department of Management, Monash University, Australia, and co-author of Up in the Air: How Airlines Can Improve Performance by Engaging their Employees, 2009

'Driving differential levels of employee morale is now seen by many as a prerequisite for organisational success. David and Cary skilfully examine the validity of the correlation and elegantly demonstrate how the subject has moved from the realms of 'touchy-feely HR stuff' to 'mission critical' for all organisational leaders. This is a must read for anyone facing the tricky task of sustaining high morale within their 21st century employee base.' - Paul Chesworth, HR Director, Vodafone Europe

'This book is a must-read for every current or future member of senior and mid management who wishes to focus on sustainable out-performance of his or her organisation rather than on quarterly results' - Dr. Horst Heidsieck, Former CEO and current Board member of several German, Swiss and Luxembourg-based industrial and technology companies


Table of contents (7 chapters)

  • What is Morale?

    Bowles, David (et al.)

    Pages 1-15

  • How do Organizations Measure Morale?

    Bowles, David (et al.)

    Pages 17-58

  • Why Morale is So Important

    Bowles, David (et al.)

    Pages 59-107

  • Case Study: Culture, Morale and Customer Satisfaction: Hilti Group, Schaan, Liechtenstein

    Bowles, David (et al.)

    Pages 109-126

  • Creating/Maintaining the High Morale Organization: Do We Create High Morale — Or Step Out of the Way?

    Bowles, David (et al.)

    Pages 127-166

Buy this book

eBook $44.99
price for USA (gross)
  • ISBN 978-0-230-25078-9
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $60.00
price for USA
  • ISBN 978-0-230-57942-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $57.00
price for USA
  • ISBN 978-1-349-36808-2
  • Free shipping for individuals worldwide
  • This title is currently reprinting. You can pre-order your copy now.

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Bibliographic Information

Bibliographic Information
Book Title
Employee Morale
Book Subtitle
Driving Performance in Challenging Times
Authors
Copyright
2009
Publisher
Palgrave Macmillan UK
Copyright Holder
Palgrave Macmillan, a division of Macmillan Publishers Limited
eBook ISBN
978-0-230-25078-9
DOI
10.1057/9780230250789
Hardcover ISBN
978-0-230-57942-2
Softcover ISBN
978-1-349-36808-2
Edition Number
1
Number of Pages
XV, 215
Topics