Global Stakeholder Relationships Governance

An Infrastructure

Authors: Falconi, M., Grunig, J., Zugaro, E., Duarte, J.

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About this book

By arguing and detailing the elements of a soft and hard infrastructure approach to the process of global stakeholder relationships governance, this study integrates advanced, flexible and feasible tools to develop an organization's listening culture; integrated reporting as an ongoing process of continued multi-stakeholder reporting.

About the authors

Toni Muzi Falconi is Italian. His career has ranged across manager, entrepreneur, scholar and professor in Europe and the United States since the early 1960s. He was the Founding Chair of the Global Alliance for Public Relations and Communication Management, Senior Counsel of Methodos, the Italian cultural change management and stakeholder relationships
management consultancy, and currently teaches at NYU's Master in Public Relations and Corporate Communication while also at the LUMSA University in the Vatican.
 
James E. Grunig is a United States citizen. Professor Emeritus University of Maryland (USA), leading author of the 'excellence study' (1986/1992) that forged the development of the current global body of knowledge in public relations. Based in Maryland.

Emilio Galli Zugaro, Italian citizen, Head of Group Communications of Allianz since 1992. Based in Munich, Germany.

Joao Duarte, Portuguese citizen, Head of Central-Eastern Europe Communication at Enel, Specialist Professor at Lisbon Politechnique Institute. Currently based in Rome.

Table of contents (4 chapters)

  • Global Stakeholder Relationships Governance: An Infrastructure

    Falconi, Toni Muzi

    Pages 1-55

  • Replacing Images, Reputations, and Other Figments of the Mind with Substantive Relationships

    Grunig, James E.

    Pages 56-82

  • From the Field: Six Steps toward Stakeholder Relationships Listening

    Zugaro, Emilio Galli

    Pages 83-103

  • Challenges and Tools for Mapping and Managing an Organization’s Relationships Networks

    Duarte, Joao

    Pages 104-127

Buy this book

eBook $54.99
price for USA
  • ISBN 978-1-137-39682-2
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Download immediately after purchase
Hardcover $75.00
price for USA
  • ISBN 978-1-137-39680-8
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $70.00
price for USA
  • ISBN 978-1-349-48471-3
  • Free shipping for individuals worldwide
  • This title is currently reprinting. You can pre-order your copy now.

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Bibliographic Information

Bibliographic Information
Book Title
Global Stakeholder Relationships Governance
Book Subtitle
An Infrastructure
Authors
Copyright
2014
Publisher
Palgrave Macmillan UK
Copyright Holder
Palgrave Macmillan, a division of Macmillan Publishers Limited
eBook ISBN
978-1-137-39682-2
DOI
10.1057/9781137396822
Hardcover ISBN
978-1-137-39680-8
Softcover ISBN
978-1-349-48471-3
Edition Number
1
Number of Pages
VIII, 155
Topics