Understanding and Managing IT Outsourcing

A Partnership Approach

Authors: Datta, S., Oschlag-Michael, N.

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eBook $49.99
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  • ISBN 978-1-137-49732-1
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Hardcover $67.50
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  • ISBN 978-1-137-49730-7
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About this book

Understanding and Managing IT Outsourcing explains and illustrates how uncertainty and trust interact with each other, and how an understanding of this interaction is critical to success in IT outsourcing. A partnership approach that is built on trust can be the determinant of success but this book explains in which particular outsourcing context this approach is likely to pay dividends.

About the authors

Surja Datta is a senior lecturer in strategy in Oxford Brookes University, UK. Before entering academia, Surja had extensive experience in the corporate world including strategizing and managing offshore outsourcing relationships. He received his doctorate from Bristol Business School, and holds an MBA from Strathclyde University and an MA in Applied Social Research from the University of the West of England. His research interests include outsourcing, innovation and university-industry linkages.

Neil Oschlag-Michael is a strategy, management and technology consultant. He has extensive global experience in a range of strategy, business transformation, outsourcing and development roles, working at businesses, consultancies and vendors. He holds an MBA from Oxford Brookes University and his research interests include innovation, transformation and outsourcing.

Table of contents (7 chapters)

  • Introduction

    Oschlag-Michael, Neil (et al.)

    Pages 1-2

  • IT Outsourcing

    Oschlag-Michael, Neil (et al.)

    Pages 3-10

  • Uncertainties in Outsourcing

    Oschlag-Michael, Neil (et al.)

    Pages 11-37

  • Trust and Partnerships in Outsourcing

    Oschlag-Michael, Neil (et al.)

    Pages 38-52

  • Developing Uncertainty and Trust Constructs

    Oschlag-Michael, Neil (et al.)

    Pages 53-69

Buy this book

eBook $49.99
price for USA (gross)
  • ISBN 978-1-137-49732-1
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $67.50
price for USA
  • ISBN 978-1-137-49730-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.

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Bibliographic Information

Bibliographic Information
Book Title
Understanding and Managing IT Outsourcing
Book Subtitle
A Partnership Approach
Authors
Copyright
2015
Publisher
Palgrave Macmillan UK
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-1-137-49732-1
DOI
10.1057/9781137497321
Hardcover ISBN
978-1-137-49730-7
Edition Number
1
Number of Pages
X, 100
Topics