Skip to main content
Palgrave Macmillan
Book cover

Organizing Patient Safety

Failsafe Fantasies and Pragmatic Practices

  • Book
  • © 2018

Overview

  • Investigates the rationalities and implications of the recent international preoccupation with patient safety in healthcare
  • Pinpoints tensions and problems involved in introducing specific standardised and centralised management technologies into situated work practices
  • Offers the reader an alternative vocabulary for understanding and approaching safety and risk in healthcare

Part of the book series: Health, Technology and Society (HTE)

This is a preview of subscription content, log in via an institution to check access.

Access this book

eBook USD 54.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 69.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 99.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

Table of contents (9 chapters)

  1. Part I

  2. Part II

  3. Part III

Keywords

About this book

This book examines the organizational consequences of the recent international preoccupation with managing patient safety in the clinic. Built on presuppositions about failsafe system-design, risk elimination, and human fallibility, the patient safety programme introduces new problems and safety threats in clinical practice by devaluing practical forms of reasoning and the trained safety dispositions of clinicians. 


Developing a pragmatic and more situated stance on patient safety, Pedersen offers an alternative vocabulary that refocuses attention towards the importance of conduct, habits and experience-based learning in delivering safe care. This innovative book will be of great interest to scholars and practitioners of organization and risk studies, health, science and technology studies and the wider social and medical sciences.




Reviews

“This is a well-written and genuinely innovative book which should be of great interest to scholars and practitioners of organisation and risk studies, health, science and technology studies and the wider social and medical sciences.” (The RoSPA OS&H Journal, May, 2018) “The book is a tour de force dissection of the multiple dubious organizational assumptions on which patient safety policies and practices rest. It is an invaluable aid for anyone who is puzzled why safer patient care is so difficult to achieve.” (Charles L. Bosk, University of Pennsylvania)

“This is an important and timely book whose insights and approach resonate well beyond the confines of healthcare generally and patient safety specifically. Adopting and advocating a pragmatic stance towards fashionable modes of organizing and managing in the public sector and the conventional forms of critique that accompany them, Pedersen proffers a subtle and compelling argument that brilliantly combines practical rationality with ethical seriousness.” (Paul Du Gay, Royal Holloway, University of London)

“Mixing theory and detailed cases this book analyses the changing meanings and organizational configurations of patient safety.  Pedersen shows how the entanglement of zero-risk accountability requirements, system fantasies, and technologies of patient risk management, continuously produce unintended consequences.  As a corrective she proposes a pragmatic and learning-based approach to patient safety drawing on the work of Dewey. Organizing Patient Safety will be of great interest to a wide variety of scholars working in organization and risk studies, as well to health policy makers.” (Michael Power, London School of Economics and Political Science)

“A well-posed problem, paraphrasing Bergson, is far better than a solution provided on the backdrop of badly posed problem. This book resists the natural urge to focus on a solution when confronted with the problem of patient safety. Instead Kirstine Zinck Pedersen provides a thorough, in-depth analysis of the problems in a time where everybody is in haste to solve them, and by implication she provides a sensitive way forward. Interestingly, she does not only criticize the presumptions that are at the basis of the dominant patient safety policies, but also the available alternatives as reproducing the dichotomies from the other end of the spectrum. Instead Pedersen provides an alternative that goes beyond the binary. Moreover, her focus is not on the effect of safety programs on patients but for the health care professionals. This excellent book opens a window in your head: Enjoy the view!” (Jessica Mesman, Maastricht University)

Authors and Affiliations

  • Department of Organization, Copenhagen Business School, Frederiksberg C, Denmark

    Kirstine Zinck Pedersen

About the author

Kirstine Zinck Pedersen is Assistant Professor at the Department of Organization, Copenhagen Business School, Denmark. 

Bibliographic Information

  • Book Title: Organizing Patient Safety

  • Book Subtitle: Failsafe Fantasies and Pragmatic Practices

  • Authors: Kirstine Zinck Pedersen

  • Series Title: Health, Technology and Society

  • DOI: https://doi.org/10.1057/978-1-137-53786-7

  • Publisher: Palgrave Macmillan London

  • eBook Packages: Social Sciences, Social Sciences (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s) 2018

  • Hardcover ISBN: 978-1-137-53785-0Published: 13 November 2017

  • Softcover ISBN: 978-1-349-71127-7Published: 23 December 2019

  • eBook ISBN: 978-1-137-53786-7Published: 30 October 2017

  • Series ISSN: 2946-3386

  • Series E-ISSN: 2946-3378

  • Edition Number: 1

  • Number of Pages: XXIII, 279

  • Topics: Medical Sociology, Health Care Management, Ethics, Health Administration

Publish with us