Overview
- Synthesises findings from multiple microblogging projects
- Prompts discussion about the use of perception of place data in public policy and planning
- Interdisciplinary in scope with findings relevant for geography, media studies and cultural studies
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Table of contents (6 chapters)
Keywords
About this book
Applied researchers, planners and policy makers have only recently begun to explore the potential of Big Data to help understand social attitudes and to potentially inform local policy and development decisions. This book provides an original analysis into how Twitter can be used to describe the urban experience and people's perception of place, as well as offering significant implications for public policy. It will be of great interest to researchers in human geography, social media, cultural studies and public policy.
Reviews
“This work is grounded in computational linguistics and data mining. Urban Social Listening deals with a very important part of social media analysis, the analysis of sentiment expressed online. … I recommend this book to researchers who are new to the field and as a good introductory guide to conducting a comparative sentiment analysis of urban communities based on Twitter data.” (Andrei Kirilenko, Journal of Urban Affairs, Vol. 40 (8), 2018)
“Urban Social Listening: Potential and Pitfalls for Using Microblogging Data in Studying Cities reports on empirical research conducted in 2013 and 2015, it still reflects that early enthusiasm. … provides an understandable introduction to some basic methods of socialmedia analysis applied to cities and may serve to inspire the more complex research designs needed to fully utilize the exciting—yet challenging—social media data sources that are now emerging.” (Robert Goodspeed, Journal of Urban Affairs, 2014)
Authors and Affiliations
About the authors
University, USA.
Erin Graves is Senior Policy Analyst at the Federal Reserve Bank of Boston, USA.
Henry Renski is Associate Professor, Department of Landscape Architecture and
Regional Planning, University of Massachusetts Amherst, USA.
Cara Foster-Karim is a graduate of the Urban and Environmental Policy and Planning Program, Tufts University, USA.
Andrew Wiley is a graduate of the Department of Urban and Environmental Policy and Planning, Tufts University, USA.
Dibyendu Das is a graduate student in Electrical Engineering at Tufts University, USA.
Bibliographic Information
Book Title: Urban Social Listening
Book Subtitle: Potential and Pitfalls for Using Microblogging Data in Studying Cities
Authors: Justin B. Hollander, Erin Graves, Henry Renski, Cara Foster-Karim, Andrew Wiley, Dibyendu Das
DOI: https://doi.org/10.1057/978-1-137-59491-4
Publisher: Palgrave Macmillan London
eBook Packages: Literature, Cultural and Media Studies, Literature, Cultural and Media Studies (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s) 2016
Hardcover ISBN: 978-1-137-59490-7Published: 26 August 2016
Softcover ISBN: 978-1-349-95539-8Published: 21 April 2018
eBook ISBN: 978-1-137-59491-4Published: 16 August 2016
Edition Number: 1
Number of Pages: XI, 97
Number of Illustrations: 1 b/w illustrations, 5 illustrations in colour
Topics: Social Media, Online Marketing/Social Media, Media Sociology, Environmental Sociology, Human Geography