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Improving Healthcare Operations

The Application of Lean, Agile and Leagility in Care Pathway Design

Authors: Williams, Sharon J

  • Provides a detailed account of how Lean, Agile and Leagile can be applied to information, patient, material and emotional flows
  • Includes interviews and in depth analysis from a multi-actor perspective including patients, relatives, healthcare professionals and commissioners 
  • Provides a unique cross-disciplinary view of quality improvement and supply chain management in the growing field of healthcare operations management
  • Presents research which straddles both primary and secondary care 
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Buy this book

eBook $39.99
price for USA (gross)
  • ISBN 978-3-319-46913-3
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $54.99
price for USA
  • ISBN 978-3-319-46912-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book examines the design of two care pathways to establish how key principles associated with systems thinking, quality improvement, and supply chain management can improve the design of these services. ‘Lean’ has typically been the prominent approach when improving the design of healthcare systems and is often selected by healthcare professionals to standardize and improve the delivery of care. Previous literature shows there has been varying success in the application of ‘Lean’, the author presents a study which examines the benefits of introducing ‘Agile’ as an alternative and complementary approach. Improving Healthcare Operations explores when ‘Lean’ and ‘Agile’ are most applicable, and instances where a hybrid approach can be employed. Including empirical qualitative data collected from two care pathways, it intends to provide organizations with an alternative in order to produce the level and quality of care that is expected by patients. 

About the authors

Sharon J Williams is a Senior Lecturer and Lead of the Swansea Centre for Improvement and Innovation at the College of Human & Health Sciences, Swansea University, UK, and is currently an Improvement Science Fellow sponsored by the Health Foundation. Previously she was a lecturer in Logistics and Operations Management at Cardiff Business School, UK, and a senior member of the Clinical Systems Improvement team at Warwick University Medical School, UK. Her research looks at the design of patient care pathways using improvement and redesign techniques originating largely from other sectors.

 

Table of contents (10 chapters)

  • Healthcare Systems in the Twenty-first Century

    Williams, Sharon J

    Pages 1-13

  • Improving Healthcare Systems

    Williams, Sharon J

    Pages 15-27

  • Lean in Healthcare

    Williams, Sharon J

    Pages 29-44

  • Delivering Agile and Person-centred Care

    Williams, Sharon J

    Pages 45-56

  • Leanness Plus Agility = Leagility

    Williams, Sharon J

    Pages 57-68

Buy this book

eBook $39.99
price for USA (gross)
  • ISBN 978-3-319-46913-3
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $54.99
price for USA
  • ISBN 978-3-319-46912-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Improving Healthcare Operations
Book Subtitle
The Application of Lean, Agile and Leagility in Care Pathway Design
Authors
Copyright
2017
Publisher
Palgrave Macmillan
Copyright Holder
The Editor(s) (if applicable) and the Author(s)
eBook ISBN
978-3-319-46913-3
DOI
10.1007/978-3-319-46913-3
Hardcover ISBN
978-3-319-46912-6
Edition Number
1
Number of Pages
XV, 136
Number of Illustrations and Tables
21 b/w illustrations
Topics