Bricolage, Care and Information

1. Front Matter

   Pages i-xv

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2. Introduction

   1. Introduction Information Systems and the Quest for Meaning — An Account of Claudio Ciborra’s Intellectual Journey

      • Giovan Francesco Lanzara

      Pages 1-27

3. Tracing Ciborra’s Thought: From Institutional Economics to Phenomenology

   1. Front Matter

      Pages 29-29

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   2. The Mind or the Heart? It Depends on the (Definition of) Situation

      • Claudio U. Ciborra

      Pages 31-52

   3. Improvisation as Mood

      • Claudio U. Ciborra

      Pages 53-69

   4. Imbrication of Representations: Risk and Digital Technologies

      • Claudio U. Ciborra

      Pages 70-89

   5. Interpreting E-government and Development: Efficiency, Transparency or Governance at a Distance?

      • Claudio U. Ciborra

      Pages 90-110

   6. From Tool to Gestell: Agendas for Managing the Information Infrastructure

      • Claudio U. Ciborra, Ole Hanseth

      Pages 111-133

   7. The Platform Organization: Recombining Strategies, Structures, and Surprises

      • Claudio U. Ciborra

      Pages 134-158

   8. Formative Contexts and Information Technology: Understanding the Dynamics of Innovation in Organizations

      • Claudio U. Ciborra, Giovan Francesco Lanzara

      Pages 159-188

   9. Organizational Learning and Core Capabilities Development: The Role of IT

      • Rafael Andreu, Claudio U. Ciborra

      Pages 189-205

   10. From Thinking to Tinkering: The Grassroots of Strategic Information Systems

       • Claudio U. Ciborra

       Pages 206-220

   11. Reframing the Role of Computers in Organizations: The Transactions Costs Approach

       • Claudio U. Ciborra

       Pages 221-240

   12. Markets, Bureaucracies and Groups in the Information Society: An Institutional Appraisal of the Impacts of Information Technology

       • Claudio U. Ciborra

       Pages 241-257

4. Building on Ciborra’s Legacy

   1. Front Matter

      Pages 259-259

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   2. Knowledge: Climbing the Learning Ladder to a ‘Phenomenological’ View

      • Andrea Resca

      Pages 261-275

   3. Organizing Technology: Of Hospitality

      • Martin Brigham, Lucas D. Introna

      Pages 276-304

   4. The Hospitality Metaphor as a Theoretical Lens for Understanding the ICT Adoption Process

      • Amarolinda Zanela Saccol, Nicolau Reinhard

      Pages 305-326

   5. Rigid Technology and Improvised Implementation: The case of ERP Systems

      • Amany R. Elbanna

      Pages 327-347

   6. Object Lessons and Invisible Technologies

      • Edgar A. Whitley, Mary Darking

      Pages 348-366

Claudio Ciborra was one of the most innovative thinkers in the field of information systems. This book explains the intellectual contribution of Ciborra's work in a substantial introductory chapter, contains the most significant of his articles, and provides a sample of research that draws from his ideas.

• Content
• e-government
• Enterprise Resource Planning (ERP)
• Hanse
• information society
• information system
• Information Technology (IT)
• learning
• organization
• organizations

• London School of Economics and Political Science, UK

  Chrisanthi Avgerou, Leslie P. Willcocks

• University of Bologna, Italy

  Giovan Francesco Lanzara

• Information Systems and Innovation Group, Department of Management, London School of Economics and Political Science, UK

  Giovan Francesco Lanzara

CHRISANTHI AVGEROU is Professor of Information Systems at the London School of Economics and Political Science, UK. Her main interests concern the relationship of ICT to organizational change and the role of ICT in socio-economic development. She is chairperson of the IFIP Technical Committee 9 on Social Implications of Information Technology and she chaired the IFIP WG 9.4 group on computers in developing countries from 1996 till 2003. Among her recent publications are Information Systems and Global Diversity, and The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts, both published by Oxford University Press.
 
GIOVAN FRANCESCO LANZARA is Professor of Organization Theory at the University of Bologna, Italy and Visiting Professor at the London School of Economics and Political Science (Information Systems and Innovation Group, Department of Management). His main research interests are in the areas of organizational learning and design, ICT-based innovation, and in the evolutionary dynamics of social and political institutions. More recently he did research on the relationships between knowing and organizing. He is the author of several articles published in major international journals and currently co-authoring and co-editing a book on 'ICT and Innovation in the Public Sector' for Palgrave MacMillan.
 
LESLIE P. WILLCOCKS is Professor of Technology Work and Globalization at the London School ofEconomics, UK and Political Science,  head of the Information Systems and Innovation group and director of The Outsourcing Unit there. He is known for his work on global sourcing, information management, IT evaluation, e-business, organizational transformation as well as for his practitioner contributions to many corporations and government agencies. He holds visiting chairs at Erasmus, Melbourne and Sydney universities and is Associate Fellow at Templeton-Green College, University of Oxford. He has been for the last 18 years Co-Editor-in-Chief of the Journal of Information Technology, and is joint series editor, with Mary Lacity, of the Palgrave book series Technology Work and Globalization. He has co-authored 32 books, including most recently Major Currents in the IS Field (Sage, London 2008 – 6 volumes), and Global Sourcing of Business and IT Services (Palgrave, London, 2006) He has published over 180 refereed papers in journals such as Harvard Business Review, Sloan Management Review, MIS Quarterly, MISQ Executive, Journal of Management Studies, Communications Of The ACM, and Journal of Strategic Information Systems.

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