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Palgrave Macmillan

Outsourcing Success

The Management Imperative

  • Book
  • © 2005

Overview

Authors:
  1. Alpesh B Patel
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  2. Hemendra Aran
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Table of contents (10 chapters)

  1. Front Matter

    Pages i-xv
    Download chapter PDF

  2. Introduction

    • Alpesh B Patel, Hemendra Aran
    Pages 1-6

  3. What business process outsourcing means

    • Alpesh B Patel, Hemendra Aran
    Pages 7-28

  4. The BPO competitive landscape

    • Alpesh B Patel, Hemendra Aran
    Pages 29-36

  5. Sourcing strategy: an imperative in the connected economy

    • Alpesh B Patel, Hemendra Aran
    Pages 37-46

  6. How to develop a sourcing strategy

    • Alpesh B Patel, Hemendra Aran
    Pages 47-87

  7. Guidelines for choosing outsourcing partners

    • Alpesh B Patel, Hemendra Aran
    Pages 88-110

  8. The CFO perspective

    • Alpesh B Patel, Hemendra Aran
    Pages 111-117

  9. Sourcing investment banking research and independent stock research

    • Alpesh B Patel, Hemendra Aran
    Pages 118-126

  10. The politics of outsourcing: trends, risks and strategies

    • Alpesh B Patel, Hemendra Aran
    Pages 127-141

  11. The future: outsourcing, innovation and your company’s and country’s future growth

    • Alpesh B Patel, Hemendra Aran
    Pages 142-174

  12. Back Matter

    Pages 175-187
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Keywords

About this book

Outsourcing of business processes has been a major and growing trend. Many major corporations have outsourced overseas and the next wave will include many SMEs moving outsourcing operations. The changes and implications for business are substantial. Based on the latest research and data, with extensive case studies, diagrams, and interviews with major corporations, this book provides a comprehensive analysis and highlights the best practice and pitfalls to avoid.

About the authors

ALPESH B. PATEL is an international bestselling author of several books and a professional investor. He is a Financial Times Columnist and Bloomberg Television's Award Winning Internet and Online Trading Specialist and co-presenter of, ''Bloomberg' and 'Bloomberg Money'. He was the author of one of the Independent Newspaper and Amazon's Top 10 business books of 1999. He is also a Visiting Fellow in Business at Corpus Christie College, Oxford University.

HEMENDRA ARAN has substantial experience in Business Process Outsourcing and now specializes in cost-effective outsourcing of high-end research. In his eight years of experience he has sold and executed outsourcing projects of varied complexity in many industries. He worked with Infosys Technologies Limited and provided consultancy to Goldman Sachs, Reebok, and Thomson Consumer Electronics. In an individual capacity he consulted Air Products and ensured the successful rollout of systems in five European countries in the short duration of 4 months. He is currently writing a book on Outsourcing Industry and has published one on Stock Exchange Industry worldwide. He holds an MBA from London Business School and a BE in Civil Engineering from Indian Institute of Technology (IIT), Madras and has attended Entrepreneurship courses at Hass School of Business, University of California, Berkley. Hemendra brings valuable experience of complex outsourcing, remote project management and process reengineering in addition to his exceptional leadership skills and entrepreneurial talent.

Bibliographic Information

  • Book Title: Outsourcing Success

  • Book Subtitle: The Management Imperative

  • Authors: Alpesh B Patel, Hemendra Aran

  • DOI: https://doi.org/10.1057/9780230512535

  • Publisher: Palgrave Macmillan London

  • eBook Packages: Palgrave Economics & Finance Collection, Economics and Finance (R0)

  • Copyright Information: Palgrave Macmillan, a division of Macmillan Publishers Limited 2005

  • Hardcover ISBN: 978-1-4039-4622-5Published: 23 September 2005

  • Softcover ISBN: 978-1-349-52347-4Published: 01 January 2005

  • eBook ISBN: 978-0-230-51253-5Published: 23 September 2005

  • Edition Number: 1

  • Number of Pages: XVI, 187

  • Topics: Management, Business Strategy/Leadership, International Economics

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