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Palgrave Macmillan

Harmony Versus Conflict in Asian Business

Managing in a Turbulent Era

  • Book
  • © 2007

Overview

Editors:
  1. Oliver H. M. Yau

    1. Department of Marketing, City University of Hong Kong, China

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  2. Raymond P. M. Chow

    1. Open University of Hong Kong, China

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    You can also search for this editor in PubMed   Google Scholar

Part of the book series: Palgrave Macmillan Asian Business Series (PAMABS)

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Table of contents (12 chapters)

  1. Front Matter

    Pages i-xiii
    Download chapter PDF

  2. Introduction

    1. Introduction

      • Oliver H. M. Yau, Raymond P. M. Chow
      Pages 1-8

  3. The Harmony Perspective

    1. Front Matter

      Pages 9-9
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    2. In Search of Harmony

      • Raymond P. M. Chow, Oliver H. M. Yau
      Pages 11-30

    3. Sharon Moore and Julie Jie Wen

      • Sharon Moore, Julie Jie Wen
      Pages 31-49

    4. The Road to the Kyoto Protocol: A Harmonious Case of Euro-Chinese Corporate Environmental Behaviour

      • Lena Croft, Shige Makino
      Pages 50-64

    5. The Role of Trust in Knowledge Management

      • Leo Leung, K. F. Lau
      Pages 65-77

    6. Trust One’s Alliance Partner? Maybe — Maybe Not! Preliminary Results of Recent Research in China

      • John Kidd, Xue Li
      Pages 78-104

    7. Global Corporate Cultures: Issues of Shared Goals, Communication and Trust — Empirical Evidence from the Japanese, German and American Units of a Multinational Company

      • Pamela Yeow, Wolfgang Dorow
      Pages 105-123

    8. An Empirical Study of Trust, Commitment, Relationship Quality, and Behavioural Consequences for International Tourist Hotels in Taiwan

      • Che-Jen Su, Cheng-Chien Wang
      Pages 124-139

  4. The Conflict Perspective

    1. Front Matter

      Pages 141-141
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    2. The Moderating Effects of Situation Factors on the Relationship Between Chinese Cultural Values and Consumers’ Complaint Behaviour in the Restaurant Setting

      • Simone C. L. Cheng, Oliver H. M. Yau
      Pages 143-166

    3. Buyers of Pirated VCD/DVDs in Hong Kong: Their Profile Perceptions

      • Wah-leung Cheung, Gerard Prendergast
      Pages 167-181

    4. The Competitive Potential of Asian Business Groups: A Comparative Analysis of Kigyo Shudan and Chaebol

      • Martin Hemmert
      Pages 182-208

    5. SARS Versus the Asian Financial Crisis

      • Oliver H. M. Yau, W. F. Leung, Fanny S. L. Cheung, Cheris W. C. Chow
      Pages 209-230

  5. Back Matter

    Pages 231-238
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Keywords

About this book

This book is a timely evaluation of how a harmonious business environment can be created and managed successfully in an increasingly turbulent era. It illustrates how diversity within East-West business is valuable to the development of new approaches in managing harmony for practitioners.

Editors and Affiliations

  • Department of Marketing, City University of Hong Kong, China

    Oliver H. M. Yau

  • Open University of Hong Kong, China

    Raymond P. M. Chow

About the editors

SIMONE C. L. CHENG Department of Marketing, City University of Hong Kong FANNY S.L. CHEUNG Assistant Professor, Department of Marketing, City University of Hong Kong WAH LEUNG CHEUNG Associate Professor, Department of Marketing, Hong Kong Baptist University CHERIS W.C. CHOW Department of Marketing, City University of Hong Kong LENA CROFT Department of Management, The Chinese University of Hong Kong WOLFGANG DOROW European University Viadrina, Frankfurt (Oder), Germany MARTIN HEMMERT Korea University Business School, Seoul, Korea JOHN KIDD Operations and Information Management Group, Aston Business School, UK K.F. LAU Lingnan University, Hong Kong LEO LEUNG Lingnan University, Hong Kong W.F. LEUNG Director (Academic & Youth Education), Hong Kong College of Technology, Hong Kong XUE LI Doctoral Programme, Aston Business School, UK. SHIGE MAKINO Department of Management, The Chinese University of Hong Kong SHARON MOORE Professor of International Business and Strategic Management, Sydney Graduate School, Australia GERARD PRENDERGAST Associate Professor, Department of Marketing, Hong Kong Baptist University CHE-JEN SU Department of Restaurant, Hotel & Institutional Management, Fu-Jen Catholic University, Taiwan CHEUNG-CHIEN WANG Department of Restaurant, Hotel & Institutional Management, Fu-Jen Catholic University, Taiwan JULIE JIE WEN Lecturer, University of Western Sydney, Australia PAMELA YEOW Kent Business School, University of Kent, UK

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