Skip to main content
SpringerLink
Log in
Book cover
  • Textbook
  • © 1990

Communication Skills

Authors:

  1. Barbara Scammell
    View author publications

    You can also search for this author in PubMed   Google Scholar

Part of the book series: The Essentials of Nursing Management Series (ENMS)

Sections

This is a preview of subscription content, log in via an institution to check for access.

Table of contents (9 chapters)

  1. Front Matter

    Pages i-ix
    PDF

  2. The Basics and Range of Communications

    1. Front Matter

      Pages 1-1
      PDF

    2. Communication in society

      • Barbara Scammell
      Pages 3-12

    3. The communications continuum: forms and skills

      • Barbara Scammell
      Pages 13-26

  3. Using Communications in Management

    1. Front Matter

      Pages 35-35
      PDF

    2. Planning and organising

      • Barbara Scammell
      Pages 37-54

    3. Staffing

      • Barbara Scammell
      Pages 55-69

    4. Co-ordinating

      • Barbara Scammell
      Pages 70-82

  4. Practical Applications of Communications

    1. Front Matter

      Pages 83-83
      PDF

  5. Concluding remarks

    1. Concluding remarks

      • Barbara Scammell
      Pages 114-115

  6. Back Matter

    Pages 116-121
    PDF
Back to top

About this book

Management is about people and how they interact with one another. This book looks at all kinds of communication and suggests ways in which nurse-managers can improve their relationships and their management techniques and make them become more effective. It is a practical book with a concise, easily-understood text and numerous examples. The exercises will help to reveal the ability of the reader and how she or he can improve. It will be invaluable for use in schools of nursing, and for the newly appointed ward sister or community nurse. However, the information is not exclusively for this level of management, but will repay study by middle and senior managers, and can be used by managers in other disciplines.
Back to top

Keywords

Back to top

Bibliographic Information

Back to top

Publish with us

Policies and ethics

Back to top
Access via your institution

Search

Navigation