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Hospitality Management

Case Study Assignments

  • Textbook
  • © 1991

Overview

Authors:
  1. Sally Messenger

    1. Department of Management Studies for Tourism and Hotel Industries, University of Surrey, UK

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    You can also search for this author in PubMed   Google Scholar

  2. Humphrey Shaw

    1. The Business School, Polytechnic of North London, UK

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    You can also search for this author in PubMed   Google Scholar

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Table of contents (60 chapters)

  1. Front Matter

    Pages i-xxiii
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  2. Food and Beverage Management

    1. Front Matter

      Pages 1-1
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    2. On-Line

      • Sally Messenger, Humphrey Shaw
      Pages 2-7

    3. The Do Drop Inn

      • Sally Messenger, Humphrey Shaw
      Pages 8-11

    4. Bridley City General Hospital

      • Sally Messenger, Humphrey Shaw
      Pages 12-13

    5. Newland Town Hall

      • Sally Messenger, Humphrey Shaw
      Pages 14-19

    6. The String of Pearls

      • Sally Messenger, Humphrey Shaw
      Pages 20-28

  3. Front Office and Accommodation Management

    1. Front Matter

      Pages 29-29
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    2. Hamilton College of Further Education

      • Sally Messenger, Humphrey Shaw
      Pages 30-33

    3. Countrywide Manors

      • Sally Messenger, Humphrey Shaw
      Pages 34-37

    4. Clevden Residential Management Centre

      • Sally Messenger, Humphrey Shaw
      Pages 38-41

    5. The Lord Dubarry

      • Sally Messenger, Humphrey Shaw
      Pages 42-47

    6. The Dunadry

      • Sally Messenger, Humphrey Shaw
      Pages 48-50

  4. Human Resources Management

    1. Front Matter

      Pages 51-51
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    2. The Grand Hotel

      • Sally Messenger, Humphrey Shaw
      Pages 52-59

    3. The Carlton Hotel

      • Sally Messenger, Humphrey Shaw
      Pages 60-69

    4. Inn on the Lake

      • Sally Messenger, Humphrey Shaw
      Pages 70-73

    5. The Valley View Hotel

      • Sally Messenger, Humphrey Shaw
      Pages 74-79

    6. Kirby Lodge

      • Sally Messenger, Humphrey Shaw
      Pages 80-86

  5. Marketing

    1. Front Matter

      Pages 87-87
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Keywords

About this book

Two experienced hospitality management teachers provide a comprehensive 30 case-study collection focussing on the practical problems of Management from luxury to leisure. The cases are designed for individual assignment or small group sessions and for 50-minute units in seminars, classes and tutorials. They are aimed at BTEC Higher and degree students, but second year National and first year DMS and MBA or professional students will find much valuable material.

Authors and Affiliations

  • Department of Management Studies for Tourism and Hotel Industries, University of Surrey, UK

    Sally Messenger

  • The Business School, Polytechnic of North London, UK

    Humphrey Shaw

Bibliographic Information

  • Book Title: Hospitality Management

  • Book Subtitle: Case Study Assignments

  • Authors: Sally Messenger, Humphrey Shaw

  • DOI: https://doi.org/10.1007/978-1-349-21595-9

  • Publisher: Red Globe Press London

  • eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)

  • Copyright Information: Sally Messenger and Humphrey Shaw 1991

  • Edition Number: 1

  • Number of Pages: IX, 259

  • Additional Information: Previously published under the imprint Palgrave

  • Topics: Management

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