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Table of contents (8 chapters)
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Front Matter
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Back Matter
Keywords
About this book
This workbook is suitable for anyone taking the Retail Certificate who is working in the industry or training to join. Covers all Foundation and most Option Units of NVQ Levels 1 and 2. Areas covered include customer contact, stock control, display, taking payments and safety, which are relevant to all sectors of the industry. The emphasis is on doing and gaining competence in a work environment. There is an accompanying photocopiable pack for tutors/trainers/supervisors, which contains guidance material and further suggestions for assignment and activity work.
Authors and Affiliations
Bibliographic Information
Book Title: Retail Certificate Workbook
Authors: Graham Morris, Lesley Reveler
DOI: https://doi.org/10.1007/978-1-349-12504-3
Publisher: Red Globe Press London
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Copyright Information: Macmillan Publishers Limited 1992
Edition Number: 1
Number of Pages: IX, 119
Additional Information: Previously published under the imprint Palgrave
Topics: Services