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  • Textbook
  • © 1999

Marketing Research

Authors:

  • Covers theory and practice, but concentrates on the actual techniques
    Student centred approach with activities and exercises to test learning and understanding
    The author is a practising market researcher

Part of the book series: Professional Masters (Business) (PMB)

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Table of contents (21 chapters)

  1. Front Matter

    Pages i-xvi
  2. Introduction

    • Chris West
    Pages 1-10
  3. Knowledge-based Marketing

    • Chris West
    Pages 11-14
  4. Defining Marketing Information Needs

    • Chris West
    Pages 23-39
  5. Structure of Research Activity

    • Chris West
    Pages 40-51
  6. Sampling

    • Chris West
    Pages 62-73
  7. Questionnaires

    • Chris West
    Pages 79-91
  8. Electronic Data Collection

    • Chris West
    Pages 102-108
  9. Market Research on the Internet

    • Chris West
    Pages 109-137
  10. The Research Mix

    • Chris West
    Pages 138-147
  11. International Research

    • Chris West
    Pages 148-156
  12. Analysis of Findings

    • Chris West
    Pages 157-170
  13. Reporting Findings

    • Chris West
    Pages 171-181
  14. The Research Brief

    • Chris West
    Pages 182-187
  15. Identifying Suitable Research Resources

    • Chris West
    Pages 188-196
  16. Selecting Research Consultants

    • Chris West
    Pages 197-200

About this book

Marketing Research brings together the theory and practice of market research, covering everything from the basic techniques to recent developments in electronic data collection.

About the author

CHRISTOPHER WEST is Managing Director of Marketing Intelligence Services, a marketing research and consultancy company. He writes and lectures extensively on marketing subjects and has edited two books, Marketing on a Small Budget and A Management Guide to Survival. He has also contributed articles to the Harvard Business Review, the Business Strategy Review and Financial Times. His lecturing activity has taken him throughout Europe and to the United States, South Africa, Singapore and Malaysia.

Bibliographic Information