Reform for Result in the UN System

1. Front Matter

   Pages i-xix

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2. Introduction

   1. Front Matter

      Pages 1-1

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   2. Investigating UNOPS

      • Dennis Dijkzeul

      Pages 3-16

3. Background and Historical Perspective

   1. Front Matter

      Pages 17-17

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   2. OPS and UNDP: Origins and Issues (1973–1992)

      • Dennis Dijkzeul

      Pages 19-36

   3. Cutting the Umbilical Cord? The Merger with DDSMS

      • Dennis Dijkzeul

      Pages 37-48

   4. The Beginnings of a Strategy: The Leaky Boat

      • Dennis Dijkzeul

      Pages 49-65

   5. OPS on its Own

      • Dennis Dijkzeul

      Pages 66-79

4. A New Course

   1. Front Matter

      Pages 81-81

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   2. Strategic Planning for Reform and Implementation (1994–1996)

      • Dennis Dijkzeul

      Pages 83-95

   3. The Glen Cove Retreat: A Consensus and a Follow-Up Mechanism (1995)

      • Dennis Dijkzeul

      Pages 96-109

   4. Staff and Management: All Hands on Deck

      • Dennis Dijkzeul

      Pages 110-124

   5. The Mohonk Retreat: Confirmation and Fine-tuning (1996)

      • Dennis Dijkzeul

      Pages 125-135

   6. The Windwatch Retreat: One UNOPS (1997)

      • Dennis Dijkzeul

      Pages 136-152

   7. Full Synchronization of Business Planning and Budgeting (1998)

      • Dennis Dijkzeul

      Pages 153-167

   8. Issues and Challenges (1998)

      • Dennis Dijkzeul

      Pages 168-183

5. Analysis

   1. Front Matter

      Pages 185-185

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   2. Evaluating Reform

      • Dennis Dijkzeul

      Pages 187-212

   3. Relevance of UNOPS Reforms

      • Dennis Dijkzeul

      Pages 213-225

   4. Epilogue

      • Dennis Dijkzeul

      Pages 226-226

The United Nations Office for Project Services (UNOPS) is the only UN organization that is self-financing through fees earned on project management/provision of services in all development and humanitarian fields. Following a disruptive merger process its future looked in doubt. Combining perspectives from the disciplines of international relations, business and public administration, this book describes and analyses the ensuing reform, its problems and successes, as well as its relevance to other UN organizations and New Public Management theory.

• budget
• development
• international relations
• management
• New Public Management
• organization
• organizations
• planning
• public management
• reform
• reforms
• service
• strategy
• United Nations

• Institute for International Law of Peace and Armed Conflict, Ruhr-Universität, Bochum, Germany

  Dennis Dijkzeul

• Praxis Group, Canada

  Dennis Dijkzeul

DENNIS DIJKZEUL is a corresponding member of the Institute for International Law of Peace and Armed Conflict at the Ruhr-UniversitSt, Bochum, Germany, and an independent consultant for the Praxis Group. He is author of The Management of Multilateral Organizations. In 1992 Dennis Dijkzeul worked as a trainee of the Africa Division at UNFPA Headquarters in New York. He also carried out a traineeship at the UNFPA field office in Windhoek, Namibia, in the spring of 1993. In 1997 he earned his PhD at the Rotterdam School of Management in The Netherlands. He has been working as a consultant for the UN Staff College/ILO International Training Centre in Turin, the European Union (Euro Transfrontalier), the Institute for Services to National Agricultural Research in The Hague, and the War-Torn Societies Project (UNRISD/PSIS), Geneva. During the preparation and writing of this book he carried out participant observation at UNOPS Geneva and New York.

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