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Palgrave Macmillan

Intelligence in Action

Strategically Managing Knowledge Assets

  • Book
  • © 2012

Overview

Authors:
  1. G. Scott Erickson

    1. Ithaca College, Ithaca, USA

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    You can also search for this author in PubMed   Google Scholar

  2. Helen N. Rothberg

    1. Marist College, Poughkeepsie, USA

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    You can also search for this author in PubMed   Google Scholar

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Table of contents (12 chapters)

  1. Front Matter

    Pages i-xii
    Download chapter PDF

  2. Setting the Stage

    • G. Scott Erickson, Helen N. Rothberg
    Pages 1-7

  3. SPF Review: Our Journey

    • G. Scott Erickson, Helen N. Rothberg
    Pages 8-20

  4. Preparing for Launch

    • G. Scott Erickson, Helen N. Rothberg
    Pages 21-39

  5. SPF 45: From the Top

    • G. Scott Erickson, Helen N. Rothberg
    Pages 40-65

  6. SPF 45: From the Inside

    • G. Scott Erickson, Helen N. Rothberg
    Pages 66-83

  7. SPF 30: From the Top

    • G. Scott Erickson, Helen N. Rothberg
    Pages 84-110

  8. SPF 30: From the Inside

    • G. Scott Erickson, Helen N. Rothberg
    Pages 111-126

  9. SPF 15: From the Top

    • G. Scott Erickson, Helen N. Rothberg
    Pages 127-152

  10. SPF 15: From the Inside

    • G. Scott Erickson, Helen N. Rothberg
    Pages 153-167

  11. SPF 5: From the Top

    • G. Scott Erickson, Helen N. Rothberg
    Pages 168-191

  12. SPF 5: From the Inside

    • G. Scott Erickson, Helen N. Rothberg
    Pages 192-205

  13. Conclusions: More is Not Always Better, Better is Knowing What is More

    • G. Scott Erickson, Helen N. Rothberg
    Pages 206-209

  14. Back Matter

    Pages 210-227
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Keywords

About this book

First book to combine financial results with proprietary benchmarking data and in-depth interviews with experienced knowledge practitioners. The resulting framework provides an inside- and outside-the-firm view of the risks and opportunities found in knowledge management and competitive intelligence.

Authors and Affiliations

  • Ithaca College, Ithaca, USA

    G. Scott Erickson

  • Marist College, Poughkeepsie, USA

    Helen N. Rothberg

About the authors

SCOTT ERICKSON is Professor in the Marketing/Law Department in the School of Business at Ithaca College, Ithaca, USA. He holds a PhD from Lehigh University and Masters degrees from Thunderbird and Southern Methodist University (SMU), USA. He served as Fulbright Visiting Chair at The Monieson Centre for the Study of Knowledge-Based Enterprise at Queen's School of Business, Kingston, Ontario, in 2010/2011.
 
HELEN ROTHBERG is Professor of Strategy in the School of Management at Marist College, Poughkeepsie, USA. She holds a PhD and MPhil from City University Graduate Center, and an MBA from Baruch College, the City University of New York. USA. She is on the faculty of the Fuld-Gilad-Herring Academy of Competitive Intelligence and principal of HNR Associates.

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