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Palgrave Macmillan

Intercultural Communication in the Chinese Workplace

  • Book
  • © 2015

Overview

Authors:
  1. Ping Du

    1. University of Nottingham Ningbo China, China

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Table of contents (10 chapters)

  1. Front Matter

    Pages i-xv
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  2. Introduction

    • Ping Du
    Pages 1-15

  3. The Multi-Level Model: The Analytical Framework

    • Ping Du
    Pages 16-35

  4. Cultural Self Perception: The Explanatory Framework

    • Ping Du
    Pages 36-50

  5. The Management Crisis

    • Ping Du
    Pages 51-70

  6. Interactive Strategies for Conflict Management

    • Ping Du
    Pages 71-106

  7. The Expatriate Participants’ Relational Strategies

    • Ping Du
    Pages 107-134

  8. The Chinese Participants’ Speech Act Strategies

    • Ping Du
    Pages 135-167

  9. Coordinated Turn-Taking as Problem Talk Strategy

    • Ping Du
    Pages 168-179

  10. Contextual Factors as Relational Strategies

    • Ping Du
    Pages 180-208

  11. Conclusion

    • Ping Du
    Pages 209-220

  12. Back Matter

    Pages 221-234
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Keywords

About this book

This book proposes a new theoretical and methodological approach to the investigation and explanation of intercultural differences in conflict management strategies and relational (politeness) strategies in workplace settings, taking the Chinese workplace as its focus.

Authors and Affiliations

  • University of Nottingham Ningbo China, China

    Ping Du

About the author

Ping Du is Assistant Professor at the School of English, the University of Nottingham Ningbo China. Her areas of expertise include intercultural communication and sociolinguistic study of workplace interactions. She has previously worked as a lecturer at the Department of Foreign Languages and Literatures of Tsinghua University, China.

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